Tam Airlines

Lousy customer service, to say the least. Overpriced tickets for a terrible customer service. You may not want to make any change to your ticket. The last time I flew from Sao Paulo (Brazil) to the U.S., there was a flight just leaving two hours before the one I was booked. According to them, both flights had available seats. As I arrived four hours prior to my flight departure, I asked if it would be possible to change my flight to the one that would leave before. They kindly said yes, but it would have to recalculate the price... Believe it or not, they said that I would have to pay an EXTRA $10,000 (something around it) for a ticket worth $2,500.00.