El Car Wash

They damaged my car at the Palm Beach Gardens locations. Agreed to pay for repairs and later refused when they found out it would cost more since they need to go through grill to fix the damage. Poor customer service and business practices. The General Manager Gil refused to provide owner information or where to escalate complaints. Will be proceeding with Google reviews and others. It is important for customer to understand how EL Car wash conducts business. Local Management approved and parts were ordered. Once work began and they saw it would cost them $250 more they refused to pay. GM Gil refuses to provide principal owners to pursue claim. Plan on following up with claims and also customer reviews. Customer need to know about your business practices. I am an honest man who retired to Florida. Though they are a new business with a great idea, they have grown too fast. Their GM and others don't understand how to provide good customer service. They are also limited on the negative impacts of bad reviews.

on 5/10/16 at 2:04 pm i went to el carwash #4 at 12170 sw 8th street and got a $10.00 car wash with a $1,000.00 damaged car.

never take your car thru any el carwash.

they will not take any responsibility even when you go thru the car wash and your car and others start crashing with each other.