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12/20/2015
RUN! DO NOT HIRE THIS RENTAL COMPANY!
• Delivered the rental equipment the night before my wedding when it was expected two days earlier
• Mismatched plates, silverware, cups, and table covers
• Not enough of anything! Had to supplement with our personal cups and silverware
• When picking up their equipment they packed our personal silverware and cups..
• Put open trash in cardboard boxes and left them outside.
• Unprofessional / Untrained waitresses - One of them being Giselle the owner!!!
• Tents were dirty and broken - holes were patched with silver duck tape and legs were not adjustable
WORST OF ALL
• Agreed to give me a partial refund then charged my account twice under two different names!!!! (Ramon Garcia, and Amazing Party Rentals)
• She forged my signature for the second charge to go through!!
• After a month I'm still disputing this with my bank.
• Giselle left a message on my phone saying, "I don't want to have to come to your house" after not agreeing to pay for services she did not provide
WORST EXPERIENCE WITH A "COMPANY" I'VE EVER HAD
05/28/2015
These guys were amazing!! They had excellent rates and they even decorated the whole place for us! Smooth transaction all the way. I loved the fact that they gave us their cell phone number and we were able to communicate at any time I needed them!
05/26/2013
This company is horrible! First they bring the wrong tables, and then as a complimentary the said they were going to give us table cloths and had us waiting till 1 am for them! Horrible service and customer service! Very unprofessional! Will not recommend!
Details
Phone: (786) 443-4442
Address: 7845 SW 5th St, Miami, FL 33144
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