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        (305) 866-5314CallVisit WebsiteVisit WebsiteMap & DirectionsDirections6985 Collins AveMiami Beach, FL 33141Write a ReviewWrite Review

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        Prime Location, sensational Value

        General Info
        Property Location With a stay at Crystal Beach Suites Hotel in Miami Beach (North Beach), you'll be close to North Shore Open Space Park and Surfside Beach. This beach apartment is within the vicinity of Bal Harbour Shops and Mount Sinai Medical Center.Rooms Make yourself at home in one of the 84 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.Amenities Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional features at this apartment include complimentary wireless Internet access and tour/ticket assistance.Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Payment method
        amex, master card, visa, diners club, discover
        Location
        With a stay at Crystal Beach Suites Hotel in Miami Beach (North Beach), you'll be close to North Shore Open Space Park and Surfside Beach. This beach apartment is within the vicinity of Bal Harbour Shops and Mount Sinai Medical Center.
        Neighborhoods
        Normandy Beach South, North Shore
        Other Link

        http://www.crystalbeachsuites.com

        Other Emails

        Categories
        Hotels, Corporate Lodging, Hotels-Apartment, Lodging, Motels, Resorts
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        Reviews

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        yamidiaz44

        05/18/2010

        Overall
        Terrible!!!

        I made reservations on May 14, 2010 through the 1-800 numbers. The lady who took care of me was very courteous and helpful. I explained it would be for my son and myself and if he could check in before me. He is 18yrs old. She checked with someone and said yes, to put his name on the reservation as well. When my son arrived the man who took care of it to check in was rude, disrespectful and most of all a liar. When I called to see what was going on he said his manager Mr. J. Rodriguez cancelled the reservation because my son was 18yrs old, however when asked speak with him he was not at the hotel and would not be back until Monday. My question how would Mr. Rodriguez know my son was 18yrs if the info on the reservation was mine and he was not there when my son showed up? This man offered no solution as I explained that I was three hours away still. Needless to say we found another hotel but this one as far as honesty and customer service leaves alot to be desired. I emailed Mr. Rodriguez but have not gotten a response. I do not recommend this hotel at all. If this is the checking in, imagine afterwards.... This man should be fired if this is the personnel they have taking care of customers!!!

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        Details

        Phone: (305) 866-5314

        Address: 6985 Collins Ave, Miami Beach, FL 33141

        Website: http://www.crystalbeachsuites.com

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