Accurate Glass

NEVER use this company. At first, I was pleased with the quick at home service they provided on my SUV hatchback window. I love to support the local companies, so I was happy it went well. However, 6 weeks after installation, my hatchback door wouldn't open. I took it to the dealer because it's a brand new car. They informed me that there was so much glass in the door panel that it locked up the latch. Apparently, the accurate glass technician didn't vacuum ANY glass out of the panel like they are supposed to. I never go in the trunk, so I never heard any rattling. The job at the dealer was $360 to replace the latch. I called accurate to tell them about the problem. All the operator could tell me was the technician is a perfectionist and wouldn't have done that. Ok fine, maybe he is. I understand you can't get microscopic pieces. The problem was it was a ton according to the dealer mechanic. She then stated I should have called them first to save the $360. I told her if your technician is the best, why would I even think it was glass causing the problem. My logic went to it being an electrical/mechanical issue. The end result has been me eating the costs of the initial repair of the broken window and the dealership job to correct their lazy technician's mistake. Just FYI, if you choose this company, make sure you watch them to the "perfect" job.