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(480) 969-0911CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1716 W Broadway RdMesa, AZ 85202Write a ReviewWrite Review

More Info

Email
Payment method
all major credit cards, mastercard, debit, amex, visa, check, discover
Location
Broadway Mesa Commons
Categories
Other Information

Parking: Lot

Wheelchair Accessible: Yes

Reviews

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MD
M D.

04/27/2015

Overall

More to come on other forums, notice deviation to slander & accusations rather than facts, BBB closed cases due to a Credit Card is in dispute, so they will eventually have the same "In Favor" report the Business Consumer Alliance has below,



Complaint ID: 98784178



Complaint Classification:



Complaint Description - Posted 3/5/2015 2:56:50 PM



Car was worse than when arrived. Estimate was $800-$1200 verbally, never told of large amount. TurboKraft, Inc had the car for two months. Every time I went by, nothing had changed on car. Calls not returned and had to buy parts at another shop & car was corrected, felt I would not get car back unless I paid $3629.99. He did not improve the performance and instead he did the opposite. The work had to be redone. The warm up regulator was unbolted and found dangling.



Complaint Summary



Car was worse than when arrived.



Resolution Sought



Refund most of charge, do believe some time was spent on it, but nowhere near what I was charged, also did not diagnose problem that I wound doing myself & paying another shop to do,



Additional Information



Date Problem First Occurred:

2/9/2015

Product or Service: Auto Repairs

Model Name or Number: 1992 Porsche 911

Date Purchased:

Order Number:

Amount In Dispute: $3,629.99



Complaint Details



TurboKraft, Inc.

1716 West Broadway Road #117

Mesa, AZ 85202

Contact: Carroll, Christopher

Phone: (480) 969-0911









We have closed our file and we appreciate your using Business Consumer Alliance. This complaint will remain in our file on this company and will be a part of the report we issue to the public.



If we can assist you in the future, please contact us.



Thank you.

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Details

Phone: (480) 969-0911

Address: 1716 W Broadway Rd, Mesa, AZ 85202

Website: http://www.turbokraft.com

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