Gadget Rx

Best repair shop I've ever used. I've had 3 phones repaired there and their price was great as well as their service. I've referred 5 people there and all were very satisfied. I will continue to refer everyone I know there.

This has got to be, hands-down, the worst cell phone repair show in NY. I have brought my phones in over the years to various stores, even fixed some myself, but never had a bad experience.

I brought my S7 Edge with a cracked screen in for repair this past Friday - dropped a deposit so they could buy the parts to repair the screen and committed to paying over $400 for the repair. The gentlemen at the desk said they would call me when the phone was fixed. When Saturday and Sunday came and went with no call, I called to hear that my phone was ready, yay! I get to the store to find that the docking buttons were not functional, they worked sometimes when pressing very hard with two hands. They agreed it was unacceptable and said they would rework the phone and call me when it's ready. 4pm today and still no call so I ring them back to hear they are mid-process fixing my phone (again). They call me an hour later with bad news. They broke the screen when trying to fix my phone. They give me two options take my extra broken phone back and get my money back or have them try again to repair (another few days with my phone and no solution? No way) So I went in with a slight crack in my phone glass only and now have a phone where the whole front is coming up off the device, the LCD is damaged and is rendered completely un-usable. I strongly recommend you look elsewhere for phone repairs. You'd be better off throwing your phone against the wall, it would do less damage than Gadget Rx.

Used to use them and they were great. Then they couldn't fix my computer. They said that it was something that I was doing that kept bringing up the same error. They told me that they would work with me to get problem fixed then they changed their mind. Andrew, the owner, was rude and arrogant. They ended up wiping my computer clean and didn't back it up. He was rude about that too. I am lucky that I got my computer back at all.

DON'T USE THEM! YOU CAN'T TRUST THEM and THEY'RE RUDE!!!