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Infiniti of Kansas City

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Today: 7:30 am - 7:00 pm
Tomorrow: 7:30 am - 7:00 pm
Years in Business icon
13 Years
in Business
BBB Rating icon
Accredited
Business
(888) 262-1306CallVisit WebsiteVisit WebsiteMap & DirectionsDirections6960 W. Frontage Rd.Merriam, KS 66203Write a ReviewWrite Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (816) 941-0770

Brands
Infiniti
Payment method
master card
Location
I-35 & 67th St.
Amenities
Associations
AKA

Infiniti of KC

Categories

Reviews

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FR
Fernando R.
Edited: 02/09/2017
Overall

Very friendly and professional. Kept me updated on the status of my car as well as advised future services.

-The above review was posted as a service and with the authorization of Infiniti of Kansas City, and the comments and opinions expressed in the review are those of a customer of Infiniti of Kansas City.

FP
Frank P.
Edited: 02/07/2017
Overall

Greeted with a smile by everyone and they seemed genuinely happy to see me and to be there.

"Posted as a service per authority of the business, review written by customer."

MT
Maggie T.
Edited: 02/04/2017
Overall

Love the new facility and the new waiting room. Finally a waiting room comfortable enough and clean enough to compete with Lexus!

The above review was posted as a service and with the authorization of Infiniti of Kansas City, and the above comments and opinions expressed in the review are those of the customer of Infiniti of Kansas City.

HG
Homer G.

12/30/2014

Overall

My husband and have been loyal Infiniti fans for years. We keep coming back due to the service. Dave Grooms is #1.

AP
Anne P.

11/26/2014

Overall

I would highly recommend this dealership to anyone interested in an Infiniti. I certainly look forward to our next Infiniti purchase.

CA
Clayton A.

11/03/2014

Overall

Our financing discussion was short and simple. The whole process took just over an hour and we were very happy with the results.



Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

AW
Aiden W.

10/01/2014

Overall

My Infiniti G37 is the best car I have ever owned. In the last 15 years I have owned multiple Mazda, Volvo, and VWs. My 2009 G37 is the absolute best. I don't put a lot of miles on my car, because I don't need to, but I am an aggressive driver and love the power and handling of my car. Drives like a race car! I go through tires pretty quickly and don't get the best gas mileage, but that is because of my driving style. Will be difficult to trade this baby in!



“Posted as a service per authority of the business, review written by customer.”

GP
George P.

09/22/2014

Overall

Christian did an excellent job in keeping me informed and working with my schedule.



“Posted as a service per authority of the business, review written by customer.”

PC
Phillip C.

08/13/2014

Overall

Brendon was able to fit me in the next day and make sure there was a loaner car for me to use. Easy Peasy.



“Posted as a service per authority of the business, review written by customer.”

NS
Natalie S.

07/25/2014

Overall

Friendly competent service, with a happy welcoming atmosphere.



“Posted as a service per authority of the business, review written by customer.”

CM
Ceclia M.

07/02/2014

Overall

Loved that the attendant got my car while Spence and I concluded the payment part. My car was nicely cleaned and ready to go. enjoyed the bottle of H2O left in my car for me for the ride home. Nice touch. Everything was great with low stress. That's what I like.



"Posted as a service per authority of the business, review written by customer."

SK
Sarah K.

05/16/2014

Overall

I felt very special, they made me feel like a queen. I loved my g35x and love my g37x even more.



"Posted as a service per authority of the business, review written by customer."

NG
Nancy G.

04/08/2014

Overall

JD really went out of his way to help us through the purchase of our new car, even working around my husband’s schedule.



"Posted as a service per authority of the business, review written by customer."

VM
Victor M.

03/28/2014

Overall

The service rep Dave was a pleasure to do business with.



"Posted as a service per authority of the business, review written by customer."

PC
Patrick C.

03/04/2014

Overall

Spencer is my preferred advisor and I can always count on him to treat me well and keep me informed of my service status as I wait or go about my day.



"Posted as a service per authority of the business, review written by customer."

DR
Dave R.

02/12/2014

Overall

Every person I dealt with during the sales experience provided truly outstanding service and were just plain nice people to deal with.



"Posted as a service per authority of the business, review written by customer."

RD
Rose D.

01/08/2014

Overall

The new facility is outstanding. Also, I like the new process of paying our service representative.



"Posted as a service per authority of the business, review written by customer."

DH
Dawn H.

12/24/2013

Overall

We always request to speak with Brendan and he helps us through the service process and makes it very comfortable.

"Posted as a service per authority of the business, review written by customer."

JS
Jonathan S.

12/17/2013

Overall

Didn't have to stand and wait, every person took the initiative to help, regardless if it was his job or not. Appreciate the willingness to provide exceptional service!



"Posted as a service per authority of the business, review written by customer."

EM
Esther M.

12/03/2013

Overall

Great environment, prompt service and great staff.



-The above review was posted as a service and with the authorization of this Infiniti of Kansas City, and the comments and opinions expressed in the review are those of a customer of Infiniti of Kansas City.

Details

Phone: (888) 262-1306

Address: 6960 W. Frontage Rd., Merriam, KS 66203

Website: http://www.infinitiofkansascity.com

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