Envy Nails

I had to wait, even with an appointment. Poor manicure quality: I had to ask 3 times for my nails to be fixed (and I'm not picky, but I didn't want bubbles/gaps between cuticles and nails). Expensive for the quality of the salon/services. Not the best customer service. I have had much better nail services at other local nail salons.

Very rude & unethical, and just "ok" manicure/pedicure quality. We tried this new location today and were disappointed for several reasons:

- We had an appointment, but there was only 1 person there to do 2 services on 2 different people.

- Lack of variety in nail polish colors.

- The polish was on the skin around my toes, and for the "spa" pedicure there was no salt scrub or anything extra included.

- It was $27 for the cheapest pedicure (on a Saturday), which was very basic (for Meridian, Idaho -- This is expensive for the quality of the experience).

- I asked for the price up front, the technician said it was $27. When I was done with my pedicure, she offered me a little flower on my toe. I declined. She said she would "just do a little one" so I could try it out, so I said OK. Then, when I went to pay, she said it was $32 for my pedicure. I asked her why there was a price increase, since she had quoted me it was $27. She said it was $5 for the flower. I explained that she should have informed me that there was a charge, since I didn't really want the flower, rather felt like she really wanted to do it. The woman helping me check out was having a little bit of trouble understanding what I was explaining (language barrier), when all of a sudden the man that works there starting shouting at me aggressively WHILE he was working on another clients nails. He said "What do you think, you're going to get something for free... We are professionals and need to be paid... You are being "mouthy" asking for something for free... How do you think we pay for this building... etc." I was shocked at his lack of professionalism. I told him that it was unethical to tack on services without informing the client, and he said I was "aggressive and mouthy" because I was voicing a concern. His lack of professionalism, and aggressive nature toward female clients (and total lack of regard for how his aggression/behavior affected the 1 other client and employees) were appauling.

With the MANY other higher quality/better priced Nail Salon options in the area, please don't patronize this establishment.