Shark's Fish & Chicken

The food is good. Reasonable priced and good portions. There is room for improvement:

1. We've ordered food at the drive thru both visits and we had to constantly repeat the order. Our first visit an item that we paid for was not in the order. We had made it home and chalked it up as a 3.00 loss. The second visit we again we had to constantly repeat the order. The worker kept interrupting me while I tried to correct where she had errors in it. The was to have 1 cheeseburger w/no lettuce and tomato, she also left off the onion. It was supposed to have been included. So there should be some work on the customer service skills: not having the customer to have to repeat the order and get the order right.



2. The menu marquee needs some work. There are many spelling errors on there, customers have to decipher what they are trying to order.



I'm chalking it as mistakes that can be easily corrected, small things like this reflects bad on the business. Sharks serve good food and as in everything there is always room for improvement.