French Riviera Spa

TERRIBLE. RIP OFF. LIARS. Mr. Randall clearly stated to me I could cancel at any time. No cancellation option other than moving or medical condition. I went into debt with my bank account and all most LOST my bank because this gym was constantly drafting money from my account... I recently just reached my 2 years with this TERRIBLE establishment. The Gym hours are TERRIBLE. What gym closes early on Saturdays? Smh. I wouldn't recommend this gym to anyone... You're basically signing your life away. Join a gym that doesn't have a contract and always read the fine print.

I signed up for the 7 day trial online, when I went to the gym the trial was not confirmed but the front desk attendant still let me in. The 2nd time I went my trial was still not confirmed, but I had a pass that a friend gave me so I was allowed in...2 weeks later I went again and my trial was still not confirmed, the attendant denied my access per his manager saying "my manager said you had enough free workouts". His manager was supposed to call me since the 2nd time I went, he never called. I will never ever step foot in that gym again. The equipment is very old and some are in bad shape, the only pros were that it's close to my home and had a good sauna.

I have been a lifetime member since 1986 with a locked in renewal rate of $5.00 per year. When I got my yearly renewal it was $35.00. I was told the additional $30 was a "facility improvement fee". I have complained to the Better Business Bureau. They should not be allowed to add a fee to a locked-in contract! I would highly encourage anyone with the same problem to file a complaint with their local BBB!! Maybe if they receive enough complaints they will remove this fee.