More Info
- Payment method
- amex, master card, visa
- AKA
Bensinger's Fine Cleaners
- Other Links
- Category
Reviews
06/13/2018
I will never use this place again. The only reason I tried this place was because they offered a new customer discount of 20% off for 6 months. I dropped off 2 dresses and I called to get estimates before I dropped them off. One was ready on the date on my pick up ticket, but was $25 to get cleaned, instead of the $15 estimate I was given. When I asked about the higher price, none of the clerks had any clue about the discount, so I didn't know if I got it and my receipt didn't have a break down of charges. The other one, they had no clue where it was. I go to pick it up 3 other times, and make a total of 4 phone calls inquiring about it, each time no one knows anything.
Almost 2 weeks later, they call me and say that it will $100 to clean the other dress, instead of the $25 estimate. I was tired and unsure of what to do, so I told him to go ahead and clean it.
A week and a half later, no one had notified me it's ready. So, I call and they tell me it's been ready for a while. And it's also $15 more than the estimate. So, I ended up paying (with "discounts") $95 to clean a dress that only cost me $45, and $20 to clean a dress that cost me $29. NEVER. AGAIN.
So, basically they jack up the prices then give you a "discount." I contacted the manager and the customer service person. Customer service never responded and the manager basically said that's the price and wouldn't change it or explain why it was higher than I was told. Don't worry Bensinger's Fine Cleaners, you won't have to worry about me as a customer ever again.
Details
Phone: (901) 937-4818
Address: 5167 Poplar Ave, Memphis, TN 38117
People Also Viewed
- The Dryve Cleaners
5180 Poplar Ave, Memphis, TN 38117
- Eastgate Cleaners
828 Mount Moriah Rd, Memphis, TN 38117
- Professional Tailoring & Alterations
700 W Brookhaven Cir, Memphis, TN 38117
- Executive Cleaning Services LLC
- Kraus Model Cleaners
5007 Black Rd Ste 130, Memphis, TN 38117
- Germantown Cleaner
5040 Sanderlin Ave, Memphis, TN 38117
- Shaboy's Custom Tailoring & Alterations
5118 Park Ave Ste 202, Memphis, TN 38117
- Berclair Coin Laundry
4541 Summer Ave, Memphis, TN 38122
- Yorkshire Launderette
1574 S White Station Rd, Memphis, TN 38117
- Cherry Road Laundry
1498 Cherry Rd, Memphis, TN 38117