More Info
- General Info
- Optical Workshop/Gray's Jewelers is locally owned & operated providing friendly professional provides eyeglass repairs, jewelry repairs, and watch repairs to the McDonough, GA & surrounding areas. We also have a selection of jewelry including engagement & wedding rings, watches, gold & silver jewelry, gemstones, and more. Visit us today!
- Extra Phones
Phone: (678) 782-3221
Phone: (678) 210-5019
- Payment method
- cash, master card, visa, discover, check, amex, debit
- AKA
Optical Workshop Inc
Optical Workshop/Gray's Jewelers
- Other Link
- Categories
GalleryView all (1)
Reviews
07/14/2016
I dropped my watch off to have a battery installed on July 1, 2016. Today (July 13th) I returned to pick up my watch. Mr. Gray emerge from the back of the store with my watch and informed me that he had not set the watch or calibrated it. The watch is a waterproof fitness watch. The manufacturer recommendation that the battery be replaced by a professional to guarantee it is done correctly and that the watch remains waterproof.
I told him this was bad customer service. He replied " 20 minutes and a cup of tea". Not understanding what he was saying I said excuse me. Confused I told him I don't understand what he is saying to which he replied, "then it should take you 20 minutes and a cup of tea to do it yourself".
I looked at him and said, "is this the type of customer service you provide now." He offered no apology for having inconvenienced me or blatantly lied about the service he would provide. Needless to say, I will never do business with Mr. Gray again.
Details
Phone: (678) 583-0017
Address: 39 Griffin St, Mcdonough, GA 30253
People Also Viewed
- Paul's Jewelry
1111 Mcdonough Pl, Mcdonough, GA 30253
- D & C Jewelry
82 Highway 138 W, Stockbridge, GA 30281
- Kay Jewelers
1802 Jonesboro Rd, Mcdonough, GA 30253
- Zales Jewelers Outlet
1000 Tanger Dr, Locust Grove, GA 30248
- Holly's Sparkle
200 Pleasant Grove Cir, McDonough, GA 30252
- Kay Jewelers
1000 Tanger Dr, Locust Grove, GA 30248
- Fossil
1000 Tanger Dr Ste 212, Locust Grove, GA 30248
- Sweet Heat
462 Gresham Dr, Stockbridge, GA 30281
- Harris - Tucker Jewelry & Pawn
15 Hampton St, McDonough, GA 30253
- 1 2 3 Gold Buyers, LLC
1729 Highway 42 N, McDonough, GA 30253