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07/10/2012
This is the worst apartment i have ever lived in. The only reason we still live here is because the rent is so cheap. We are in the second stonetree property, Creekside. Ever since we moved in it has been like pulling teeth to get anything repaired and it seems like nothing has been taken care of and maintained for years because something is constantly breaking. The owner should feel completely ripped off because the apartment manager spends most of his day on the phone trying to explain to someone how the state of disrepair the bulidings are in are not his fault. The night after we moved in the hot water tank broke so we had no hot water. a week later the air started leaking water all over the floor of the utility closet. Both times the maintenance line was busy, the voicemail full or when he answered he acted ****** and annoyed that we dared to call about a repair.The carpets are stained, worn and frayed. We found out after we signed our lease that we would be paying $30 a month extra for what they labelled as a patio but, was actually a broken chunk of concrete which only a quarter of what should have been the patio was intact. There were no screens in the windows when we moved in so when we found out that our heating and air unit smelled like smoke and was blowing dirty, unfiltered air through out our apartment we had to use the windows without screens for 2 weeks before they brought screens over that didn't actually fit the windows. There is paint smeared and splattered all over the floors and carpet and over the edge of the trim so it looks like nobody who has ever worked on the apartment cares about their work. The parking lot is in such disrepair that you have to weave back and forth up the drive way to keep from blowing out a tire. The air unit was installed in such a shoddy manner that there is no duct work in any of the walls or ceilings. The warm or cool air is just blown through the walls and ceiling. The coin operated laundry room has one washer and one dryer for the entire building of 8 units. When we moved in, the dryer had been broken for 6 weeks and it took another 2 weeks for it to be running again. And the dryer still doesn't actually, fully dry a medium to large load of clothes. Then we found out from another tenant that most of the other buildings dryers don't work at all. When we called about our drain on our bath tub being broken weeks ago (which was never acknowledged)it was on a friday and they said they couldn't fix it til monday but, this morning, a saturday, the maintenance crew woke us up at 8:30am when they started ripping up the carpets in the apartments directly over our heads. There have been other instances of them making ridiculous ammounts of construction noise and they have never given a notice about impending repairs. While i'm sure it's not required it would be halfway courteous to alert tenants to something that may wake the up early or disturb their sleeping baby. We would never have moved here if we had known it would be like this. and would never move here again.
Details
Phone: (865) 681-0806
Address: 203 Stonetree Dr, Maryville, TN 37801
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