More Info

General Info
CVS Pharmacy in MARYVILLE, TN does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more!
Services/Products
Greeting Cards, Vitamins, First Aid Supplies.
Brands
American Greetings, home health, now
Payment method
visa, amex, discover, master card, all major credit cards, debit
Categories
Other Information

Price Range : Average

Reviews

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LI
L I.

10/25/2016

Overall

Went in today to get one percription filled for my son who was in the car waiting. He was sick with a fever of 102. Very rude lady took the percription said it would be an hour. I looked around only 2 people waiting ahead of me. Four ladies working behind the counter laughing and talking about their weekend. Needless to say I complained to the manger all he said was sorry. I left the store contacted Walgreens had the percreption sent to them was waiting on me when I arrived . Worst, slowest, and unprofessional pharmacy ever. Never Again

ML
Meghan L.

08/22/2015

Overall

On July 11th, 2014 I went to this CVS, as I usually do.. They filled my prescription and I went home, only to find it was the wrong amount of pills. I returned to CVS to get things sorted out. The pharmacist said I could only get a certain amount of pills- not the amount of pill I thought I would get according to my script. When she tried to explain why, I was confused. I kept asking her to explain it in a different way so I could understand. Suddenly, another pharmacist (I'm assuming the head pharmacist by the way he acted) came over and said "It's simple math lady. Figure it out. It's not rocket science." I was offended, and I told him "It's rude to insult the intelligence of your customer" and he started yelling at me, trying to justify his words by saying I was stupid for not understanding, and that I should just get over what he said. I tried to tell him again "You shouldn't insult me", but now the first lady pharmacist chimed in saying "Why are you yelling at us? It's your fault", and eventually every pharmacist in the back was yelling insults at me, blaming me. I have anxiety and I started to have panic attack. I had already paid for my medication so I ran off down the aisles of the CVS. I got about half way to the front when my panic attack took over, and I fell to the floor hyperventilating. I know the pharmacists saw, I was right in front of them. No one came to help me. Eventually, a customer noticed me and called 911. I was taken to the hospital, and treated for a severe anxiety attack. This CVS has always been rude to me, and after this experience, I started to go to Volunteer Pharmacy instead.This CVS is just awful, don;t give them your time or money. In fact, it seems the whole company's corrupt, because when I filed a complaint on the CVS website, a regional manager called me, and talked as if she didn't even care about my treatment at her employees hands- she only cared about how many pills I got. I didn't call her back- there's no point talking to people who don't care. These guys are the worst of the worst.

Overall
Worst, slowest, and unprofessional pharmacy ever.

Took longer in the pharmacy to fill the medicine which was 1hour and 30 minutes than the ER which took only 45 minutes. Told the pharmacist that I would return in the morning to pick up the prescription. Got there the next day after lunch and said they still didn't have it filled. Had to wait another 30 for it to be filled. Will go to Walgreen's next time. Never will be back.

Details

Phone: (865) 982-3803

Address: 103 Foothills Mall Dr, Maryville, TN 37801

Website: http://www.cvs.com

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