Presto-X Pest Control

Do not do business with this company.



We had a pretty significant cricket infestation in our basement. The technician had to come out twice because the problem wasn't going away. Shortly after the second visit, we noticed a significant hole in our siding, We figured this was where the crickets were coming in. The technician never noticed the hole even though he claimed to have walked right past the vicinity of it.



After the second round of chemicals didn't work, we decided to pursue a refund. The district manager, Matt was very professional which is the only reason I'm giving this company one star. Matt agreed to give us a 50% refund.



It has been nearly two months and we are still waiting for our refund. The Omaha receptionist (where my calls have been directed) has been quite rude. She told me that the refund has been delayed because it has been "sitting on [her] desk and [she] didn't know what to do with it." Unacceptable.



This has been an awful experience, as if the bug infestation wasn't enough.