Towne View Auto Clinic Inc

I took my 2004 Mitsubishi Endeavor in for engine miss and electric window issue. Was diagnosed with having ignition coil bad and needing window motor replace. They also informed me that front wheel bearing was bad and would need replaced. Was informed total price would be $1600.00.I debated whether to put that much into fixing(book value 2,000 to 2,500 trade in)I agreed to repairs and was told they'd call when complete. After several days I called to get status on repairs and was told they found axle seal bad and quote went up to $1800.Agreed again apprehensively and waited for call. After several days went by W/O hearing from them I called for info. They then informed me they had found rear wheel bearing bad and would need another $400.00 to fix. I told them no and was completely disgusted with them. Explained I would never have put money into repairs if I knew they would keep asking for more money. After getting home with invoice with charges broke down I decided to investigate charges for parts. They use NAPA and when going online with part numbers they used I found they had inflated prices by $310.00 . Prices online retail were $498.00 and they charged $808.00.When I called owner and told him I was thoroughly disgusted with them for pricing he informed me he had to charge more to cover replacement for 3yr 36,000 warranty on parts.
No where on invoice does this info explain or give the customer the choice to waive warranty if they prefer due to additional charges.

I sincerely regret using this business and recommend Morgan County stay away and find other business for auto repairs!

Since my previous review I have learned much more about this establishment that I am quite upset about. The individuals working here told me they could not get the part for my car and if they could it would be in excess of $3200 not including labor. I drive a 2001 Ford Escape and the Exhaust manifold is cracked at the firewall. My husband decided to see what he could do to repair the 01 Escape. Upon looking at several websites he not only found the parts to complete the repair but they were nowhere near the cost quoted. Mind you these were not parts from Ford Motor Company however there are parts to take care of this issue. I have no other option but to believe because I am a woman they were dealing with that they they shooed me away like a pesky fly. Lack of scruples means lack of business!!