Cupp's Automotive

My first of two experiences with Cupps involved their not wanting to accept a voucher booklet ticket that they sponsored for free oil, oil change and lube. Fast forward a decade: On the internet I saw a picture of what I was looking to rent from UHaul(not under Cupps name), a refrigerator dolly.. I called and told the fellow on the phone I'd be over in a few and asked if he preferred credit or cash. He didn't respond to that, but let me know that it would require a one hundred dollar deposit . "Even with a credit card"? I aked. Yup , its our policy he answered. " Cupps or UHauls", I asked. Ours, he answered.
Needless to say looked elsewhere and discovered Tri-State Rentals where I was met by a very friendly atmosphere of helpful and polite folk that set me up with the hand truck that I needed, helped me to load it into my car and charged me about 11 dollars with no first born promissory.
Kudos to Tri-State and Leopards do not change their spots to Cupps.

Always been reliable and honest-- great local business. I have been going to Cupps for nearly 10 years

Worst place ever. Vehicle sat there for 3 weeks and they did nothing. 4 th time car has been there for same issues. Said they did try but I know for a fact the car sat in the same spot for 3 weeks and didn't move

Don't take your vehicle there, they will gain your trust and rip you off. I used to go there all the time for repairs until I started getting suspicious about their work. The last time I took my car there I went for my yearly state car inspection. They failed me because they said I needed a brake job. I didn't believe it because I had a brake job done by another shop not too long ago. I took it to my regular mechanic at another shop to verify what they said and he told me it was not true, there was nothing wrong with my brakes and his shop passed my car for state inspection. What really gets me about that day I took my car to Cupp's is that Hap Cupp was wearing a christian t-shirt that day and I was lied to.........

The woman at the service desk either was having a bad day or just doesnt know how to be pleasant or know about good customer service. very unpleasant and i would never take my vehicles there if i had to deal with her. sad actually because no matter how good they are they can push away a future client just by making a customer feel like they are a bother.

Great Service... My Jeep runs great every time I drive out of their Shop!

Awesome check-up/oil change plus great tiers....very friendly too....

Excellent job with my jeep.... they keep my jeep running great always ....

Thanks Cupp's Automotive folks....Thanks!!!

they put a cb joint on my car i got my out had it run for today days and the part fell a call them ask them to come in fix it they say that it wasn't their responsible but if i wanted them to fix it would b another 500 .