Elite Waste & Recycling

DO NOT USE THIS SO CALLED COMPANY!!!!!



We signed up for service over a month ago and our trash has only been picked up once. I call and call, no one ever answers and no one ever returns my messages. I was able to speak to a lady in the office one time and she was full of excuses. (someone's mother was sick, someone stole their truck, truck got a flat tire) My husband was able to talk to the owner himself (Lynn Register) last Tuesday, which is supposed to be our pick-up day, and asked him where they were. He said that they changed our pick-up day to Mondays! What?? No one ever informed us! So, our trash has been sitting out there all week. It looks horrible and it's embarrassing. Here it is Monday morning, and still no pick-up. We are so frustrated. We don't have the money to switch to another company... shame on them. Bad, bad, bad business!!



I only gave them a 1 star rating because I had to. They deserve ZERO stars.

Paid for the quarter. only picked up 3 times. I still had 2 months service left. No call backs or answers from there company. I have trash rotting in the can. Worst service ever from reps to service. I would not recommend them to anyone. Lost 2/3 of my money. I changed my service today after them not picking up my trash from a week ago.

This waste provider was terrible. I was originally signed up with Waste Industries, but a nice gentleman was going through the neighborhood, knocking on doors and playing up the services of Elite Waste. The cost was similar to Waste Industries, and I was able to not have to worry about forgetting to take the trash can down, so I signed up.



I signed up for the weekly trash pickup and the bi-weekly recycling pickup. It was $60 every three months, which was reasonable. The problem came when they never picked up my trash. I was with them for seven weeks, and if memory serves correctly, my trash was picked up twice and my recycling once. One Friday, after I noticed the trash and recycling had not been picked up, I called them and left a message. No more than an hour later, someone showed up at the house, grabbed the trash can and recycling bin and threw it all in the back of the same truck.



I pay extra for recycling for a reason! And you just throw it in with the trash? And their customer service is terrible as well. I made at least six calls to them and it was only ever answered twice - NONE of my voicemails were ever returned. When I finally got a hold of someone to cancel, she never said "Oh I'm so sorry your experience has been so bad" - she just went on with it.



This company provided terrible service - I would never, ever go back to them. I signed back up with Waste Industries, who turned out to be CHEAPER, and I've never looked back.