Vogue Optical

I picked out two pair of glass frames from Vogue. I went to a Doctor to have my eyes checked as Vogue does not have one on the premises. I brought the prescription back to Vogue for them to put into my new frames which I loved.

When I went back to pick up my glasses, I noticed one of my frames kept hitting my cheek bone. The owner tried at least 5-6 times (I lost count), to get the frames to fit. I was so frustrated, I decided just to leave and take them somewhere else for proper fitting.

I took the glasses to another optical place, who happens to be a very large organization to have them fitted properly. They told me the frames were too big for my face as I have a small bridge and high cheek bones. They told me that no matter how much I liked the frames, they would not have sold them to me and would tell me why.

In addition, this organization told me that one of the frames I received had mold inside the frame and that they both were used frames.

This organization told me to take the frames back and tell Vogue Optical that they need to sell me frames that fit and stand behind their product, and service.

I told the owner everything and he told me the frames were new, that he could show new the wrapper they came in...

The owner was very argumentative and had so very many excuses.

This story goes on and on...my advise to you is stay away, stay far away. I was so unhappy, he did not go out of his way to make me happy. I had all I could do not to cry. Also, the while process resulted in many trips back to Vogue optical.

The owner told me I was unreasonable...