More Info
- General Info
- ACR Concrete specializes in patios, pool decks, sidewalks, driveways, walkways, fire pits, pizza ovens, and stamped concrete. We've been in business for 25 years with an A+ rating with the BBB. Let us help you transform your outdoor living area today!
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Phone: (513) 683-7824
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Reviews
ACR installed the patio and sidewalk for my home and it is absolutely beautiful! Great team for the job. Always showed up ready to work and get the job done. We were nothing but completely satisfied and blown away with the finished concrete. We highly recommend them for the job.
Frank is an extremely nice guy. He gave us a great competitive price (we know-we shopped around quiet a bit) on our stamped patio. The patio is beautiful and we received professional service. Every subcontractor that came to our home was very respectful. I would absolutely recommend this company if you want quality professional work at a fair price.
They are great from the start, however after signing a contract and giving a deposit the lack of attention was horrible. We had a question come up that needed to be answered quickly as we were going on vacation and the job was going to start upon our return. We called several times and got an answering machine. We left 3 voicemails telling them we needed a question answered. They called us only after we cancelled our deposit check and voided our contract and faxed it to them. We were told the main office people were on vacation. If that's the case have that on your outgoing message. We were also told someone must have accidentally deleted one of our messages.
I read this in another post and it still seems to hold true. They are great until they get your deposit and contract. After that if you have a question prior to install you are the last on their priority list.
ACR installed a decorative stamped concrete patio for me last fall. The company was very knowledgeable and the quality of the concrete was great, but the slope of the patio itself was a little greater than I would have preferred. The owner contacted me after the job was finished and after learning that I wasn't 100% satisfied, had his guys come out and completely redo the patio to ensure I was happy with the product. Not many companies (actually no other companies that I have ever dealt with) would demolish a recently installed patio due to the slope and replace it in order to ensure a customer's happiness. I think it speaks volumes to the integrity of this business and its commitment to customer service. ACR went out of its way and didn't even turn a profit on my business to ensure I was a satisfied customer. This company truly cares about the quality of its product and the impression it leaves on the community. I would highly recommend them to anyone looking for concrete work.
The ACR team was great! They were on time, kept the place clean, and answered all my questions and concerns. I love having get togethers on my new patio! FIVE STARS
Best Experience with ACR. I had never used a contractor before, so I didn't know what to expect. ACR wasn't the low bidder but they were very close. However, there presentation was better and they made me feel more comfortable.They came with great design ideas, and helped me through the whole process. I am so happy I decided on ACR. They did everything they said they would, for the price they quoted me. My stamped patio looked so beautiful when it was all done, it made me cry. Thanks Frank.
Do not hire this company. They did below industry standard work. They did not complete the job. They did not pay the subcontractors. When I took Frank to court, he filed bankruptcy.
Details
Phone: (513) 683-7719
Address: 8177 S State Route 48, Maineville, OH 45039
Website: http://www.acrdecorative.com
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