More Info
- Extra Phones
Main Office Number: (248) 589-2550
- Payment method
- debit, cash, all major credit cards
- Neighborhood
- Madison Heights
- Categories
- Other Information
Parking: Lot, Self, On Site
Wheelchair Accessible: Yes
Reviews
07/05/2013
Mechanic didnt charge and helped me save some cho. Thanks for the savings $$$$$
07/04/2013
I stopped by this place monday because a friend recommended it. I thought what it so special about this place arent they all the same? Nope this place is fast and easy....good name for it.
07/04/2013
Fast, friendly and professionally. I like that they have a women team, its refreshing!
05/02/2013
A few weeks ago I took my car in for a standard car wash. I have been a customer here for a number of years and have never had a problem. This time, however, the drying mechanism scratched the hood and front bumper of my car causing between $250-500 worth of damage. As soon as I noticed it (the next day), I brought it to the attention of their manager, Sean. He assured me that 'his machines could not do this damage.' I explained that it absolutely had to be 'his' machines, as nothing else had been on the hood of my vehicle since getting the car wash. Regardless, I filled out a claim and both Sean and I took photos of the damage in question. He assured me that I could speak with the owner when she returned from GA. I called and tried to reach her (or anyone else who could assist me) repeatedly and eventually they began screening my calls. When I finally reached Sean from an outside line, he told me that I should hear from their insurance agency in a matter of about a week. It's been almost 3 weeks and I have yet to receive a letter or even acknowledgement of any wrongdoing on their part. I received two different price quotes from reputable collision company's both telling me that from their experience, they have no doubt that the damage on my car is from a car wash mechanism. They also said that in their experience, most 'reputable' company's would want to cover the cost of repairs, so as to keep their loyal customers. I hardly think that ignoring/screening my calls and essentially calling me a liar, is treating their customers with any degree of loyalty. I will NOT be recommending this car wash to anyone and will certainly be spreading the word of their unprofessionalism and less than poor customer service.
03/02/2013
Had an oil leak on my 2012 car, which I thought was warranty related, so I took it to the deal to have them check it out. To my surpise they told me the oil filer was leaking.They charged me $76.00 dollars to change the filter and top the engine with oil. I spoke to James at Quick & Easy who took my information, contacted the owner and I have yet to hear from them. Update: They no longer give out free a free car wash.
Details
Phone: (248) 589-2550
Address: 32350 John R Rd, Madison Heights, MI 48071
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