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TollFree: (800) 230-8051
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DanTera Salon & Day Spa, Inc.
Dan Tera Salon Spa-Madison Location
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- Categories
- Nail Salons, Beauty Salons, Day Spas, Hair Stylists, Massage Services, Massage Therapists, Skin Care
Reviews
I LOVE DanTera the front was super friendly, and my hair looked wonderful! I would recommend them to anyone who wants to leave feeling fabulous!
Had an appointment at this establishment the other day for a 1 hour message and a 30 minute facial treatment. I arrived 15 minutes prior to the start of my appointment to do some paperwork because it was my first time. 50 mins later I am still sitting in their relaxation room, the room where you wait for your masseuse, and no one has come to check on me or give me an update as to what the hold up is. So I walk out to the front and tell the receptionist that no one has seen me and that i was going to leave. The receptionist looks at me as if she was not concerned and simply says "are you sure you want to leave?" Not only that but there was no follow up call from anyone at the place to give me any type of reassurance that that is not how they conduct business on a day to day basis. This place will never have my business.
-A very dissatisfied patron-
I enjoy going to Dan Terra, but I think they need a new system for checking out customers because twice I have been quoted the wrong price while checking out which loses them money if I were dishonest not telling them I was under charged. At the same time, I paid over 200.00 for a service and have no idea what was included in that charge because their receipts are not itemized for services performed. I cannot afford to keep paying for stuff I am unsure what I am being charged for. Also, I had scheduled a eyebrow, lip and chin wax which normally cost 30.00. I got sent back to the spa area for a face wax and was charged 50.00! Those girls at the reception desk get so preoccupied I do not think they are keeping accurate appointments and accounts. 8 love my hairstylist, but might have to say good bye, I hope things change.
My husband purchased me a gift certificate for Mothers Day and it was the best gift ever! Thank you DanTera for giving me such a wonderful experience.I will be back! Hint.. hint ,,hubby!
Details
Phone: (256) 721-2236
Address: 7407 Highway 72 W Ste A, Madison, AL 35758
Website: http://danterasalondayspa.com
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