More Info
- Email Business
- BBB Rating
- Services/Products
- Water Slides, Bounce & Slide Combos, Bounce Houses, Obstacle Courses, Interactives & Sports, Dry Slides
- Neighborhood
- Lutz
- Other Email
- Categories
Reviews
03/16/2016
We have rented inflatables with Bounce A Lot at our home, church, and kids school with the PTSA. We have never had a problem with them. The units are clean. The service is exceptional. The staff is extremely friendly.
We normally don't put reviews online but we noticed this other 2 star review and felt obligated to add our 5 star rating. I'm not sure what went wrong with them but if you were on your 5th rental with them they must have done something right the other 4 previous rentals before you had a problem to keep your business.
Check Google and Yelp and see they have a very good rating. Thank you Bounce A Lot for our great service. I'm sorry you can't please everyone all the time. R. D. - Tampa
09/13/2015
I have used this company at least 5 times and enjoyed the 1st four. No issues and fast service. Each time I have rented different kinds of obstacle courses which are costly. The kids loved them though. The last time was this past August. I rented the puff the magic dragon mini obstacle and slide. Delivery was as expected. 3 hours after we received the bounce house one of the blowers was not working fully. Several calls were made with no resolution. By the time the kids party started I had no entertainment. Instead of sending someone to assist with the issue he tried to walk me through the problem. On the 3rd call I was so frustrated I asked him to just pick it up. 3 hrs later. After spending almost 300 you would think you would get better service. I felt as if the owner did not care at all! Took his money and never heard from him again. I have pictures and videos to prove. I feel this is horrible customer service. I received not even an apology or a discount as I couldn't use it. Very disappointed and I will never use them again.
Details
Phone: (813) 996-2935
Address: 1914 Green Meadow Dr, Lutz, FL 33549
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