Patterson Plumbing Inc.

I called Patterson Plumbing on a Thursday for a major plumbing issue involving a leak inside a wall and was told they would come "sometime on Monday," nothing more than that, no time frame at all.

Having had recent surgery, on Monday morning I needed to pick up medication and left my house for approximately 30 mins during which time, Ray, an employee, called and left a message saying he would be there in a few minutes. I returned the call to his cell phone and was sent to VM where I left a message that I was almost home. When I arrived 20 mins after his call, he had come and gone.

I called to reschedule and Ray was very wishy washy about days and times. He did say they scheduled between 830am and 1230pm, and 1230pm and 530pm. They never had given me any time frame whatsoever or I would have had no problem being home.

I spoke to Ron, the owner, in a polite and courteous tone, to let him know I hadn't been given a time frame of AM or PM and he completely BLEW UP! I continued to be courteous but he continued to rant. He was totally out of line. What kind of business man yells at customers? I wouldn't want to do business with him, nor would I suggest you do.

I do recommend Russell Plumbing who I've used in the past and will use now.