Shively Animal Clinic & Hospital

I have been taking my fur babies here for about 17 years. I sign in and they call me when its my turn. They have very good vets and take very good care of all the animals.Yes they spend time explaining what is wrong and the treatment plan. On occasion you find a rude desk person, but then don't we all have a bad day occasionally ? Never once when Dr Joe was there did I ever encounter any rudeness. And if I do run across one that is out of line I take it up with someone who has enough say to take care of the matter. Most all the staff are polite even when I am upset. They are good vets and I wouldn't trust any one else with my fur babies. The wait is well worth the service they receive !

May be a good hospital but lousy service

I have been going to Shively Animal Clinic for about 7 years and from my experiences with my dogs and cats can highly recommend them. Yes, you will have to be patient and wait, they do not take appointments and because their prices are very fair, maybe the best in Louisville, they are VERY busy. Don't expect all the frills, bells and whistles as you will not find them here, that's not what they are about. They are about giving your pet the best possible medical care at the best possible price. I live in the eastern Jefferson County and the vet that I used to go to about 2 miles from my home gouged me every chance they could, I discovered Shively Animal Clinic when my Maine Coon Cat had "blocked" and Goshen Animal Clinic gave me a quote of $1900+ to have the major surgery that he needed to survive. A friend of mine that owned a pet salon/kennel told me to take him to Shively, which I did. I was lucky enough to get Dr. Joyce on my first visit and my cat had the successful surgery and was hospitalized for 3.5 days and is doing great today at 13 y/o...total cost for everything...$687.00!!! They never try to do more than necessary and have always been very caring, even though they are extremely busy and work very long hours. Needless to say, I have never gone back to Goshen Animal Clinic and happily drive the 23 miles to Shively for the great and affordable care that my pets deserve.

I've been going to Shively for years and they do have very good prices compared to other vets. You do have to wait a very long time, and if your animal is an emergency they might still make you wait. But in the past they've been helpful to me if I called ahead of time to let them know I was coming. They still after all these years though will not bill me, they don't take credit cards, but they will post date a check. If your animal has to stay they require $150.00 down or it won't. The vets are good. There are good and bad things about this hospital, but because their prices are affordable is one reason you have to wait so long, it's always crowded.

Anyone that goes to Shively Animal Hospital is going to have to wait! So what. I would not put my pets in anyone hands but Shively. All the vets there care SO much about your animals. This is a business and they run it well. The counter tops are absolutely covered in rows of (see the vet), (walk backs)...etc.The parking lot is jammed all the time. There is a reason you have to wait!

I hate to say, but, there are always some of the very rudest..ignorant acting clients that treat the desk help and vets not very nice. I would have a hard time if I was there to endure that on a daily basis! The price is much lower than other vets too. Shively is packed all the time! There is a reason why!A++++++++++++

If I could give this place no stars I would!! We got a new puppy on Sunday and took him and our older dog who is 4 to shively because that is were we took the dog last year for his one year rabbie shot. The wait time was around three hours to begin with, we chose to do a three year rabbie for the older dog this year for time saving reasons. When we got home after spending around 5-10 min outside playing with the new pup and older dog (Tank) we went inside and Tank starts having seizures!! Called Shively and they said to bring him back up there so we do, we also bring the puppy as well to make sure he is ok. When we get there they take Tank back and make me wait for another 5 min. Dr Rachel Cohn (?) than comes in and tries to explain to us that our dog had a seizure because he had gotten "too excited" she checked the puppy and said he had no side effects, and that a seizure is not a side effect of a vaccine!!! Just simply that somehow after 4.5 years our dog who has been in for vaccines and who is a very active and healthy dog just simply got "too excited" this time and had a seizure! We didnt believe her but we had them keep him overnight to run blood work, we went outside and called two different vet offices as we sat in the parking lot for them to tell us right away that it was a reaction to his vaccine!! When Shively called us three hours later they said Tanks blood work all came back fine he is a healthy dog and his levels are normal, we could pick him up the next day. When we go to pick Tank up they never even explain a prevention they never even ACCEPT a fault! And they tell us we have to pay for it even though it is something they clearly did!! When we told them thats fine we'll be calling our lawyers about how they mistreated our dog they call the police!! I tried to ask them for copies of his records and they dont want to give them to me, they say its their policy not to give records, I said that s not ok I need to give them to my lawyer so the girl goes back and asks again and comes back and says I have to wait 5-7 days they will mail them to me. She walks off and I stop her and say arent you going to get my address to which she replies with a laugh!!! I told her it isnt funny she messed my dog up and shes laughing about it!!! She takes down my info and I tell her ill be back for his records and shes still laughing, to which I reply to her "Im glad you thing its funny you mess my dog up and you will be giving me my records to give to my lawyer!" This is the worst place EVER, their sevice was terrible and they will be hearing about it for a long time, you do NOT treat people or the animals they love in this fashion, to some people their animals are their babies! All we asked for was a ownership for what they did wrong and they could never do that!!!!

Your animal could be seriously ill and they'll still make you wait forever. I came in first thing in the morning with my dog and told them she had been throwing up nonstop for a few hours straight, and they told me I would have to wait about 3 hrs to be seen. They even offered to let me wait with my miserably sick, painful, and quivering dog in the waiting room cramped full of other dogs. I decided to take her home to wait. I was able to call around to other clinics, get an appt elsewhere, and have her seen by another doctor before they called me back to let me know they were ready for her. Turns out, my dog had a foreign body obstruction, just as I suspected. I've worked as a vet tech, and you can't just put a critically ill patient at the end of the waiting line. I've also never seen any clinic so outdated (using typewriters and/or handwriting only, require drivers license to be seen, will not take any credit/debit cards, etc). You couldn't pay me enough money to get me to work under that kind of environment!! You can find clinics that are so much better elsewhere.

i think shively is a great place.. they really liosten to your concerns about ur pet no matter what type of animal it is... yea u might have to wait but the prices r good and u can wright a check, and for me thats a plus.. so i love them..

My baby Mew had been missing for 3 days and when i found her she had been having sizures. So i tock her to Shively and when she had one in the car my friend ran in and told them and they said to bring her right on in. Yes it was expencive but i would do anything to keep my baby alive. I got to see her everyday and when i got to take her home she was happy and doing better. She die a year later. Got hit by a car but still to this day i love that place

I have 4 dogs and money gets tight. I called the vet I have gone to for years and his prices were out of sight but the front desk woman told me to go to Shivley..it's a great place and I can't say anything bad about it...As I'm sitting here at 9.59 pm waiting to hear about my Little dog who I left at 7am this morning to be neutered..I hate that he has to stay so long but I'm sure it's for his best interest. I gues thats my only complaint...10pm and no call from them yet.., As long as my Dog is okay and they take good care of him.. No one has been rude to me, some people you can't please no matter what..Ask me tomorrow..after I pick up my little Oliver..

I drive from goshen to shively just to have shively provide my animals care.