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- Newburg, South Side
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Reviews
initial call and conversation....am leery for the diagnostic appointment...same here AC appointment and this is the contractor AHS selected, one with no BBB record?
06/17/2014
Do not use this company! They did not show up during the scheduled timeframe for my AC diagnostic appointment, I lost a day of work waiting around for them to show up. The repairman eventually showed up diagnosed the unit, had to return a week later with the part; however, the ac was not fixed and my furnace does not work now. The repairman did not test the furnace to make sure it works after installing a new motherboard on my ac. I called them back to get them to fix the problem they created but the company refuses to schedule an appointment where I will not have to take a day off or work or pay them an additional $50 for a Saturday appointment, since it is a problem that they did not fix and instead created a new problem, they should do an appointment on a Saturday and waive their added fee. I wouldn't have chosen this company if my home warranty company did not force me to use them. They are a major aggravation to deal with and very unprofessional.
Details
Phone: (502) 290-8304
Address: 4838 Poplar Level Rd, Louisville, KY 40218
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