More Info
From Tune Ups to Totals
- General Info
- If you are in need of a scheduled maintenance, towing, or collision repair work with attention to detail, then bring your car to Highland Automotive Inc. We are a full-service collision and paint center. We offer automobile maintenance, auto body repair, and painting at reasonable prices.
- Email Business
- BBB Rating
- Brands
- Acura, Armstrong, Audi, BF Goodrich, BMW, Buick, Cadillac, Chevrolet, Chrysler-Plymouth, Cooper Tire, Dodge, Dunlop Tire, Firestone, Ford, GMC, General Tire, Goodyear, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Land Rover / Range Rover, Lexus, Lincoln-Mercury, Mazda, Mercedes-Benz, Michelin, Mitsubishi, Nissan, Oldsmobile, Pirelli, Pontiac, Porsche, Saab, Saturn, Subaru, Suzuki, Toyota, Uniroyal Tire, Volkswagen, Volvo
- Payment method
- discover, visa, mastercard, amex, check, debit, insurance
- Location
- In the heart of the Highlands, 3 blocks North of Eastern Parkway off of Bardstown Road.
- Neighborhoods
- Cherokee Triangle, The Highlands
- Other Email
- Categories
- Automobile Diagnostic Service, Alternators & Generators-Automotive Repairing, Auto Engine Rebuilding, Auto Engines Installation & Exchange, Auto Oil & Lube, Auto Repair & Service, Auto Transmission, Auto Transmission Parts, Automobile Accessories, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Body Repairing & Painting, Automobile Consultants, Automobile Customizing, Automobile Electric Service, Automobile Inspection Stations & Services, Automobile Machine Shop, Automobile Parts & Supplies, Automobile Restoration-Antique & Classic, Automotive Alternators & Generators, Automotive Tune Up Service, Brake Repair, Clutches, Emission Repair-Automobile & Truck, Engine Rebuilding & Exchange, Engines-Supplies, Equipment & Parts, Fuel Injection Repair, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Truck Service & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing
- Other Information
Specialties: Cars, Domestic
Parking: Lot
Reviews
12/11/2008
Felt like I was taken advantage of. Wouldn't recommend.
for not wanting to recommend, i'm sorry you feel that way, but i don't know who you are to know your complaint. again, i am sorry you are unhappy. i wish i could have helped.
08/13/2007
These guys will be nice when you give em the keys, but don't do good work. My best friend owns a body shop a few states away, so I'm all about giving the local guys business and know how things run, but Highland Automotive really just doesn't deliver. I live nearby and have heard several other horror stories about them from other neighbors. Both mechanical and body work issues. Dont trust them, very slippery. Their body shop is outdated and their paint guy almost worthless. I had penny sized globs of paint left in my front bumper, body panels severely misaligned to the point I my hood scraped on my front fender panel, and when I took it back they wouldn't correct the problem. They quoted me to fix the minor frame damage, but never even tried fixing it.....and only after I picked it up did they say anything. After trying for several weeks, a few buddies and I ended up having to adjust all the panels ourselves and took it to another shop to have the frame corrected. Highland Auto couldn't even aim the headlight they replaced..and I ended up having to do it myself. Was very close to taking these guys to court. If you don't care about your car whatsoever, give em a go, but otherwise forget it.
This business could improve if they cleaned up their garage, it was a dingy mess, and hired some competent techs.
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In response to Dwain April 2008:
If you would have communicated what needed to be done, I would have given you the go ahead to fix whatever was needed. You chose to say nothing and see if I would notice the problems, and waste my time. I did bring my car back to you, and you schluffed me off. As you can see I paid A DIFFERENT shop to complete the job you couldn't complete. In essence, I paid you over two grand for a novice paint job of 2 panels and a headlight.
Also, to note, I required you to use OEM parts, stated I would pay extra for them, and then find that you used aftermarket junk parts. The aftermarket headlight you replaced leaked after 1 year. Yea, I had to replace that one too. Is there anything Highland Automotive can do?
we are sorry that this customer has felt he had a bad experience. at the time customer did not have finances to do job completly. we have tried on several occasions to respond to this on this website but keep having difficulty. we would like to try to resolve this issue we are a direct repair facility for several insurance companies and have frame equipment to do the job completely. website unable to respond to our several attempts.
Details
Phone: (502) 451-4440
Address: 2036 Midland Ave, Louisville, KY 40204
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