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Cafe Mimosa

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OPEN NOW
Today: 11:00 am - 10:00 pm
Years in Business icon
43 Years
in Business
Amenities:
Offers outdoor seatingWheelchair accessibleGood for groupsHas WifiServes alcoholTakes reservations
(502) 458-0935CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1543 Bardstown RdLouisville, KY 40205Write a ReviewWrite Review

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AW
April W.
Edited: 03/17/2018
Overall
Atmosphere
Food
Service

I have been to Cafe Mimosa twice. The first time was a decent experience. We decided to give it another try.
I ordered a dish that was too spicy and sent it back, after just one bite. I decided not to order anything else as we did not have time to wait for it. When we got our bill I saw that I was charged for the spicy dish. I asked our waiter to please remove it. He said he would talk to the manager. After waiting for 20 or so minutes. We looked for him, as we had to leave. We found a different server and asked to speak to the manager ourselves. The manager was outside on break. We went outside and told the manager what had happened. As we were explaining the situation the waiter came out behind us. He started yelling something to the effect of, "What's your problem?! What's happened?!"
I told him we were discussing it with the manager and it had nothing to do with him. He continued to yell, even louder than the time before. The manager sent him into the restaurant. She then took us to the owner. The owner refused to refund our money. I explained that it was too spicy. She said that the menu explains it has spice and therefore she would not refund our money. After arguing with her for well over 15 minutes. I became very angry because she refused to let us leave unless we for paid at least half the price of the spicy dish!! She took the food that I sent back (that had been sitting in the back of the house), put it in a container, and shoved it in my hands. I told her I did not want it as it was too spicy for either of us to eat. After I was forced to pay, I told her we would never return. She shuffled us out the door with the to-go container.

This was hands down the worst experience I have ever had a restaurant. I feel sorry for anyone who works there. The manager was very kind and the food was good (thanks to the cooks), but the owner, wow!

Details

Phone: (502) 458-0935

Address: 1543 Bardstown Rd, Louisville, KY 40205

Website: http://cafemimosatogo.com

More Info

Email
Extra Phones

Phone: (502) 459-1259

Phone: (502) 458-2233

Payment method
all major credit cards, amex, discover, master card, visa
Price Range
$$
Neighborhoods
Deer Park, The Highlands, Cherokee Seneca
Categories
Other Information

Parking: Street, Lot, Private

Wi-Fi: Free

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Take Out, Cafeterias

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

Price Range : Average

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