Reviews
I have been to Cafe Mimosa twice. The first time was a decent experience. We decided to give it another try.
I ordered a dish that was too spicy and sent it back, after just one bite. I decided not to order anything else as we did not have time to wait for it. When we got our bill I saw that I was charged for the spicy dish. I asked our waiter to please remove it. He said he would talk to the manager. After waiting for 20 or so minutes. We looked for him, as we had to leave. We found a different server and asked to speak to the manager ourselves. The manager was outside on break. We went outside and told the manager what had happened. As we were explaining the situation the waiter came out behind us. He started yelling something to the effect of, "What's your problem?! What's happened?!"
I told him we were discussing it with the manager and it had nothing to do with him. He continued to yell, even louder than the time before. The manager sent him into the restaurant. She then took us to the owner. The owner refused to refund our money. I explained that it was too spicy. She said that the menu explains it has spice and therefore she would not refund our money. After arguing with her for well over 15 minutes. I became very angry because she refused to let us leave unless we for paid at least half the price of the spicy dish!! She took the food that I sent back (that had been sitting in the back of the house), put it in a container, and shoved it in my hands. I told her I did not want it as it was too spicy for either of us to eat. After I was forced to pay, I told her we would never return. She shuffled us out the door with the to-go container.
This was hands down the worst experience I have ever had a restaurant. I feel sorry for anyone who works there. The manager was very kind and the food was good (thanks to the cooks), but the owner, wow!
Details
Phone: (502) 458-0935
Address: 1543 Bardstown Rd, Louisville, KY 40205
Website: http://cafemimosatogo.com
More Info
- Email Business
- Extra Phones
Phone: (502) 459-1259
Phone: (502) 458-2233
- Payment method
- all major credit cards, amex, discover, master card, visa
- Price Range
- $$
- Neighborhoods
- Deer Park, The Highlands, Cherokee Seneca
- Other Links
- Categories
- Other Information
Parking: Street, Lot, Private
Wi-Fi: Free
Bike Parking: Yes
Attire: Casual
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Take Out, Cafeterias
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
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