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(502) 654-8400CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4413 Cane Run RdLouisville, KY 40216Write a ReviewWrite Review

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General Info
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Louisville, KY keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Louisville for honest, worry-free tire & auto service.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (502) 447-9633

Services/Products
Air & Cabin Filter Air Conditioning Alignment Auto Repair Auto Service Brake Repair Brake Service Brakes Check Engine Light Electrical Service Exhaust Repair Exhaust Service Muffler Repair Muffler Service Mufflers New Tires Oil Change Steering Suspension Tire Repair Tire Service Wiper Blades
Brands
BF Goodrich, Dunlop Tire, Falken, Goodyear, Michelin, Uniroyal Tire, interstate
Payment method
visa, master card, amex, discover, all major credit cards, check, diners club, cash, company card, debit, financing available
Neighborhoods
St. Dennis, West Louisville
Categories
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Reviews

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Brenda B.

07/02/2019

Overall
Expertise
Selection
Service

So very kind and I appreciate them so much. Quick also. I'm gon bring them goodies/snacks - brownies, a cake, something thank u guys so much was so stressed good lookin out Thank u so very much y'all just don't know how much I appreciate your help and assistance.

CB
Curtis B.
Edited: 05/16/2019
Overall
Expertise
Selection
Service

All I wanted was a tire rotation and a oil change,,They got me for $120.00
They told me they snap the bolt on the front end, Of course I want the front fix..So they charge me $55.80 to fix it.. Only to find out it was the rear end they snap,If I was told that at first I would have saved that money, The rear could have waited..Then they charge me $10.00 a tire just to balance.2 front tires $20.00.And $11.00 for a rag to wipe there hands. After I paid $121.78...🤔🤔🤔 At home I found out they never checked my fluid,s, My breaks and steering were way low..They also didn't check my air filter which was filthy as crap..I called Big O and told them how I felt about the crappy job they did, Their manager Tyson I guess ask me if I would see him, I replied in 3 months when it's time for another oil change..
I,ll keep you informed,,Stay in touch and see what happens in August
PS,, I bought a new air filter at AutoZone,,And they put it in..

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shortgirl67

11/01/2013

Overall
I've been going to this store ...

I've been going to this store location for about 5 years now.. They've kept tires on 3 of my vehicles.. I even get my oil changed there. The guys who work there are very friendly and knowledgeable. The guys who change the tires are very quick and will get you in and out fast. I've never had any bad dealings there. They even make one heck of a pot of coffee.. Highly recommend this store. They treat you like a person not just a customer..

2000blazer

03/18/2011

Overall
Be Cautious

Visit to store on 3/17 for alignment on 2000 Blazer with 77k, yes not 177k. Advised work could not be done by Dawn because vehicle had too many moving parts. Huh? With deceptive practices in mind I inquired, she states I need front end rebuild and presented estimate for $977.00. And " We are not trying to rip anyone off" next comment from Dawn. Do you think Chevy builds a vehicle that requires front end rebuild at 77K? I didn't either, I also had to wait 1 hour after calling ahead, and 1 hr for service, total time wasted time 2 hours. 3/18 I made appointment with Bob Montgomery at Dixie Chev. Received full alignment, service tech.stated vehicle was in excellent mechanical condition. Vehicle aligned correctly and was in and out of service center in 1 hour. All things considered the reason there are no other reviews here are apparent. BE AFRAID, VERY AFRAID!

Details

Phone: (502) 654-8400

Address: 4413 Cane Run Rd, Louisville, KY 40216

Website: http://www.bigotires.com/kyin

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