A & K Detailing

The only reason I gave 1 star is because a star rating is required. I would not recommend this place to anybody. They charged me a ridiculous amount of money for a job that I could have done (and done better) with 4 quarters at the local car wash. Their website has not been updated and states that the complete detail starts at 209, and goes up depending on the condition of car. As someone who habitually cleans their car, I expected my cost to be at the lesser end of the scale. When I arrived to the shop, Kevin(the manager I'm assuming?) came out and examined my car. Told me it would run about 250. It was my fault for agreeing to this price. I left my car there. All day long. They had my car for 8 hours. I get a call around 4 saying my car will be good to go at 5. An hour before they close. I arrive and from a distance my car looks nice, shiny, it looks good. As I walk closer to the vehicle I notice specks all over my front and back windshield, almost like it got sprayed with something and it never got wiped off. Like a glass cleaner just dried on there. I opened the back door on my drivers side and the rubber gasket that protects water from seeping into my car was ripped. I was not happy with the job that was done to my car. I'm not a confrontational person, I paid, took my car and drove home. I had an air freshener in my car on my visor that was in there during the detail process. On my drive home I looked up to see my (8 dollar) air freshener was mangled and looked as if it had been beat and broke. This made me furious. Driving home and looking out my completely disgusting windshield made me even more furious. I finally called a day or two later and complained. Requested a full refund for the 4quarter job that I paid $256 for. The manager (Kevin) told me to come in and he would refund me for what went wrong. The place is 45 minutes from my house, I decided if I was getting a refund then this inconvenient drive would be worth it. I get to the shop and Kevin comes out and looks at the car. Says in his 23 years of doing this that he has never had a complaint(which I find unbelievable.) I show him the ripped gasket and he attempts to deny it, says that maybe I didn't ever notice it before it got cleaned. Says it would not be fair to give me a full refund. My idea is that $256 is a small price to pay to keep your 5star reviews. If someone is unhappy with a service, you refund them. No sir, I would not like a free detail coupon from you because why would I want to come back to your shop when you did a terrible job the first time? When you get your car detailed it should come back to you looking like it did the day it left the dealership. A&K does not provide that kind of detailing. Take your money elsewhere.

So excited to have my car completely detailed $300 yes a bit pricey but I really wanted it to shine from the inside, outside, and under the hood. What I got was nothing of that, no shine and my speakers were busted from them cleaning my back windshield with a dirty rag. Lint and dust everywhere!! :( never again and I mean never!! Oh and they no longer clean under the hood which was not disclosed!! Honest young girl got ripped off, so sad :(((