Pacific Spas & Sauna

I dollars were the only measure, you probably should not buy a spa in the first place. We bought and could not be happier. Straight up and honest. The site work was better than I expected, on budget and on time

"I actually looked at other hot tub places and there are other places that are way more expensive.

I bought a hot tub here at Pacific Spa and I don't regret it, I really like my spa I got."

Made a weekend trip to L.A. to check out Pacific Spas and ended up ordering something pretty spectacular. Now that we've got everything set up, I'm so glad that we put in the time and effort with this company.

I was referred to Pacific Spa from my brother, who bought their jacuzzi here, making me jealous and wanting to get my own. So I went and visited Rueben and he took great care of me, listened to my wants, and hooked me up with an energy conserving model that I'm sure will bring my family fun times.

It is with extreme pleasure that I extend a sincere 'Thank You' and appreciation for the professionalism you exhibited assuring my complete satisfaction with my purchase. Your reliability, credibility and commitment to customer satisfaction is second to no other business I have ever come in contact with. You were extremely courteous and highly dependable in attending to every detail. Your staff is equally impressive.

The helpfulness of the customer service representatives. I had a hot tub problem, that I thought I could fix on my own, but once fixed, I still had a problem. I then called them for professional advice. Over the phone, they were able to pin point my true problem. I got the part and everything is running without error messages.

Interesting there are so few reviews. I've been a customer for 15 years and the shortage of reviews led me to add my voice. We purchased a low-end tub years ago and have been pleased with Pacific Spa's service. We replaced the cover several years ago and were likewise satisfied. There have been a number of service calls on the spa and they have usually been friendly and efficient. Our spa is nearing the end of its design life and I will definitely include Pacific Spas on my short list to shop at.

I bought a Hotsprings spa here over 5 years ago and I've had nothing but good experiences. They did a first class delivery and install including the 220v line. They have always responded promptly to my service needs. I would buy from them again.

Our spa runs great. Great install crew. I recommend Pacific Spas to all my friends.

Excellent salesperson. We use our spa daily and consider it one of our best investments. It has added to our quality of life immensely!

Great price and great install! Thanks!

I have been very happy with Pacific Spas. We received excellent customer service and everything has met my expectations.

Robin took great care of me. I am a great "hot tub" supporter.

Very competitive pricing, courteous and got the job done as promised.

We love our spa!! We are so glad we bought from Pacific Spas & Saunas! It was nice to visit the showroom, see the spas and have our questions answered by Robin without feeling pressure to buy. No sales pressure! Enjoyed being able to "wet test". Appreciated the home visit to make sure we were getting the right color. Happy to recommend to anyone looking for a spa.

We've had the most wonderful experience with Pacific Spas and Saunas. The buying experience was seamless and pleasant. The service has also been top notch. Their attention to detail in dealing with service calls is wonderful. We wholeheartedly recommend them!

We were pleased with the Tahoma Spa we purchased from Pacific. They took the time to interpret our interest in buying and installing a spa that more than met our expectations. Thanks!

You guys are great!! 2nd time I had an issue with the hot tub in 2 years. Like last time, you guys were here within 24-48 hours and fixed the problem no charge as it is still under warranty. I'm very happy I purchased my spa from you. I'd give you 10 stars if I could!

Excellent customer service from our showroom jacuzzi trial to delivery. Fair pricing helped seal the deal. We use our spa almost daily!

Great products, fair price, friendly customer service. Couldn't ask for more! Would give even more stars, if I could!