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General Info
CVS Pharmacy in LOS ANGELES is a full-service pharmacy with experienced, helpful pharmacists. There are 9,000+ locations nationwide, including some inside Target. Many stores are open 24/7 and thousands have drive-thru service. 85% of prescriptions are under $10.* You can get vaccines including flu and COVID-19. Our pharmacists can search for savings and you can enroll in auto-refill. With same-day pick-up, Rx management is quick and convenient. You can manage Rx online or in person. Explore online refills, Rx delivery and more in our app. You can earn $50 ExtraBucks Rewards for filling prescriptions, getting flu shots and more. *Exclusions apply. 85% reflects consumer out-of-pocket cost.
Brands
home health, now
Payment method
debit
Neighborhoods
South LA, CANNDU
Categories

Reviews

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Dolores M.

12/12/2014

Overall

WARNING: If you have a prescription from a doctor for some type of painkiller and want to be called a painkiller junkie, doctor shopper, drug addict and generally have your character insulted and impugned then you need only to take to none other than CVS Pharmacy Store #4019.

This is the worst CVS I have encounter so far. The Pharmacist Kameeka/Tameka and Assistant Manager Abraham share the same incompetence and display the worst Customer Service ever in existence. I stood in a long line and the Pharmacist appeared agitated and I overheard her discussing how she wanted to call it a day. The phones were ringing off the hook while other staff members tend to ignore them.

When it came to my turn to be serviced I asked, “Why I could not discuss my prescription over the phone? Kameeka became agitated and condescending while stating, “Narcotics prescription is against the law to discuss over the phone!!!” Other Customers waiting in line heard this because she could not have been more loud and rude with her response.



I asked for her Manager and she stated that she did not have one and gave me the CVS main Customer Service number. Of course CVS was closed due to the Holiday. She even called me Sweetie while talking with me and I made sure that she was to use my legal name when addressing me.

I later went to complain to the Assistant Manager Abraham and discuss with him my experience. He appeared concerned and once gave me the number to contact CVS corporate office. I informed Abraham that I will not wait on my prescription and that I will come back because I have to pick up my family.

2 hour later, I called CVS to confirm that that my prescription has been complete and the Pharmacist Kameeka/Tameka stated that will not filling my prescription because Assistant Manager inform her that I left to bring my family to CVS to harm her.

REALLY!!!!

1. Two hours later and they have my telephone number on file and they could not have alerted me seconds later after I left the premises about the alleged terrorist threat.

2. I contacted Abraham pertaining to this outrageous lies set up against me by him and Kameeka/Tameeka and Abraham denied he ever said or indicated that I threaten the pharmacist.

3. I even apologized to Kameeka/Tameeka for the misunderstanding that incur between her and Abraham. Yet her intentions were clear, to make up this false allegations to deny service to out of retaliation.

Take heed to my warning stay away for that CVS store #4019. I'm so disappointed with the incompetence and unethical behavior at CVS. I have been a loyal costumer for years, but not anymore. I refuse to be lied on and discriminated against in the most obvious ways because I am on pain medication. I will find a new pharmacy where will be treated with respect and dignity

Details

Phone: (323) 233-2493

Address: 5837 S Central Ave, Los Angeles, CA 90001

Website: http://www.cvs.com

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