Lmi Inc.

I waited 4 weeks after technician took measurements of my shattered glass in Master Bath for estimate. It was a dangerous situation. When I called to ask, they told me they only work with builders and not homeowners. I asked why they didn't call me and they said they called my builder, JTS. According to JTS, they were NOT contacted by LMI.
At the very minimum, I should have received a call back. Poor customer service. No regard for a safety issue that was of concern to me.