More Info

Enjoy freedom, independence and privacy when you choose it—security, companionship and support when you need it. That’s Villa Marie!

General Info
Villa Marie – Livonia Starting at $920/monthly. Move to Villa Marie, where you'll enjoy all-inclusive amenities at an amazing value. We love our residents and families, and it shows! Receiving the Excellence in Action Award for resident satisfaction! Proudly serving Livonia seniors for more than 35 years! We'll take care of the maintenance, cooking, social events and more, so you can stretch your budget even further. Need supportive services -- we have partners for that. We've thought of everything. At Villa Marie, you'll gain lasting memories, fellowship and friendship which are priceless. Come see our beautiful community! Schedule a personal tour today of our Independent Living apartments by calling 734-464-9494, or completing our convenient online request form. Villa Marie is owned and operated by St. Joseph Mercy Senior Communities, a comprehensive network of senior living & rehabilitation communities designed to serve seniors in southeast Michigan. Villa Marie is affiliated with St. Joseph Mercy Health System and in partnership they are committed to promoting health and wellbeing of those who are served.
Services/Products
Infused water and coffee station available all day, Availability of on-site independent medical services including physician services,, Elegant dining in our Villa Café with three chef-prepared meals daily, Emergency medical alert pendant, Utilities (except phone) including water, gas and electricity, A full life-enrichment program based on resident interests, Laundry facilities, Comfortable gathering rooms for use at your leisure or for your desired activities, Weekly visits from the Madonna Nursing Students, Satellite television service, Library nook, On-site General Store, Transportation to scheduled activities and events, Beauty salon & barber shop services, Chair exercises Massage therapy Bingo Blood pressure checks Games Puzzles Musical entertainment, Weekly housekeeping services, Fun outings to great destinations: Tiger games, Casinos, Monthly Lunch Bunch, and Cider Mills, Free Pharmacy delivery, Independent Senior Living 55 and over.
Payment method
cash, check
Amenities
Included with rent, meals, utilities, cable, maintenance, housekeeping, Life Alert, and parking
AKA

Sanctuary At Villa Marie

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Reviews

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Maria F.

07/12/2020

Overall
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I just moved mom out of Villa Marie. After two years of living there because of the current management team. Trucenia Brown, current resident manager there now is very difficult to work with and most residents are intimidated by her. Very slow to react to situations needing urgent attention. She communicates by email and will not give out her mobile phone number like her predecessor. If you have something urgent, good luck.

The food being served is not the same food that was served when mom initially moved in. Low nutritional value and very inexpensive to make and low quality. Staff members that quit or were fired by management have not been replaced. The rooms are only cleaned every other week and it is not thorough cleaning. The rooms are filthy.
After finding out from current residents that there were 12 covid cases at Villa Marie, I had to call and ask management point blank, are there any cases. I was told they were not aware of any. This was approximately March 30th after the entire world new what this virus could do. After I told them that residents told me specifically who had the virus than a letter was sent out to everyone stating that some residents did have the virus. Poor management.

If you love your family member, steer clear of this place. Yes, the monthly rates are low but as Trucenia Brown would say, “You get what you pay for, what do you expect for $1940/monthly.”
I have contacted upper management at Trinity Health Care and no one there seems to care. Becky Lund is the senior VP and was made aware of everything in this review. All anyone seems to care about is protecting their jobs and reputation and bottom line profits but as far as the residents go, they are at the short end of the list.

Pay attention to the corporate response to this review, they will tell me to call them so they can fix the matter but they won’t. They pretend to care but they don’t. The prior team at Villa Marie was caring, attentive, prompt & humane. Not this staff!!

Details

Phone: (734) 464-9494

Address: 15131 Newburgh Rd, Livonia, MI 48154

Website: http://www.trinityhealthseniorcommunities.org/villa-marie-livonia

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