Papa Johns Pizza

Customer ID: 13836021
Online Order Number: 627007888
Order Type: Delivery
Method of Payment: CREDIT CARD
Estimated Ready Time: [Approximately 35-45 minutes]


I am very upset .let me give you the run down. Ordered pizza online with tip included. Driver show up and tried to give me some one elses order a few streets away. When I tell her it is not mine she fumbles and says I will be right back. I call the number.for the restaurant and the manager is rude and acts like its my fault but finally says he will make another and send it out. Then the driver show back up in five minutes with my pizza and claims she remade it that fast. I looked at her and went off and asked her how she made a pizza from the stare and got it here in five minutes when it takes 20 minutes to make and order. She finally tells me she got it from the other house but it was ok since they did not eat it. Really ????? no I am not taking a pizza from another persons house and eating it. She then leaves. I call the store again and still the same rude manager acts like that was ok and told me he would replace the pizza and not charge me at all. Well I was charged and it went through all the way on my account. To say I am upset is an understatement. Tow hours to get a pizza and it was awful .i am sure that the same manager is still ther and the driver never reprimanded sine I am sure she lied to her manager and claims I made this all up. But her is the bast part I keep a camera on my porch and it is all on camera what she said and did. Plus our calls are all recorded since we run a business too. So the ball is in your court now. Plus they are making my husband have to go and get his money back from the store ??? really like this is still out fault ???