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(972) 353-3900CallVisit WebsiteVisit WebsiteMap & DirectionsDirections423 Elm StLewisville, TX 75057Write a ReviewWrite Review

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MK
Mindy K.

09/09/2014

Overall

The Management is Defensive when approached about any questions a parent has after they are enrolled, from room policies to teacher involvement. As a parent, I always felt confused and concerned during the year I was enrolled. My child was moved back and forth from infant rooms all day long not just the policy requirement of consolidating at drop off and pick up. This Center is always short staffed, leading to the child’s schedules being scattered. Naps were interrupted by teacher traffic in and out of the room for breaks. Child to teacher ratios are over state requirements at this facility. Up to 8 infants (6weeks to 1year old) in Room A with one teacher at morning drop off is a normal occurrence and pretty concerning for a parent to leave the environment. Management’s harsh attitude and corrections on teachers leads to how children are treated. Policy inconsistency across the facility on a daily basis and parent communication is on the defense as spoken above and does not match other parent reviews. Use your best judgment when enrolling. I personally had a teacher transfer that turned into an escalated issue in a matter of 2 weeks and management did not handle the situation on a level of any concerned parent’s expectation. As a new parent I will be more aware and not let things get as far as they did having to file a state case. Look up www.dfps.state.tx.us and search by the facility to see any claims against the school, this was helpful to me in finding a new facility.

anonymous

02/12/2013

Provided by Superpages
Overall

I do NOT recommend this facility ( so called learning center). If you have no choice but to place your little one their, make sure you get copies of all your receipts and get an updated price list and ask for them to write the dates that their prices are good for. And have the school write the dates on the receipt that you are paying for. Make sure the receipt is readable with your charges and the ink has not run out when printing it. As for an itemized statement when you notice that your charges are not adding up. Just keep track of every time and date and charge with this school. Keep in mind that there is a lot of negative reinforcement with the children by some of the teachers or whatever they are. I would say if your child goes to this school make sure they can talk and tell you what you need to know. Good luck!

youcandobetter

02/11/2013

Overall

I could not agree more with all the reviews i have read on yahoo and google.

This has to be the worst daycare ever. not only does the new director not care about the children but she does indeed care about taking your money and charging more than what is agreed on. I would even say if your not careful you may find charges & late charges for days you child wasn't even there. Make sure you get a receipt and have the dates you paid for written on the receipt.I had to ask for a receipt and i was told they do not have a receipt, so have them make a copy of it. I also fraudulently got charged frequently. My daughter really was bored with the daycare and there is not a curriculum of learning. Also I noticed that there is a lot of negative reenforcement with the early people ( I would hardly call a 18yr old girl a teacher) who are watching your child. Do not call corporate with any concerns because they will not return your call. The only positive thing was, the caregivers in the afternoon did seem to be nice though. With that said, I do not hold a grudge but when it comes to children you really have to speak up. How else are you going to know what is going on and just be made aware. That way when someone else says " you are the ONLY parent that has a problem with it", then you know that there has been other issues with the facility.

I'm just saying...

Details

Phone: (972) 353-3900

Address: 423 Elm St, Lewisville, TX 75057

Website: http://child-care-preschool.brighthorizons.com/TX/Lewisville/lewisville

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