Peachtree Pet Crematory

My cat died Monday. Not one of the three people that I initially interacted with expressed condolences. When I went to the funeral home two days later to pick up the ashes, I had to roam about looking for someone's assistance. I came across a back office that had three people in it. I said "hi" and one guy replied "hi". I paused, waiting to be asked how I could be helped, or "we'll be with you in a moment". Since none of them seemed to want to be bothered, I said "I'm here to pick up my cat's ashes". The guy who said "hi" said he could help me. We walked up to front office in silence, with the exception of being asked my cat's name. He told me to wait there and he came back with a blue paper bag. Then he asked me to sign the receipt and said he'd fill in the rest. That was it. No "I'm sorry about your cat", no "thank you for entrusting us with your pet", no nothing. Six people. Not one expressed a single sentiment. I've been a licensed Funeral Director for twenty years, and for six years before that I worked at an animal hospital.This was very disheartening to say the least. These are supposed to be caring and compassionate people.