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General Info
After decades of experience in the manufactured housing industry, it was time to shift the focus from retail to home improvement. Originally Mobile Home Parts Store ( MHPS ) operated as a single brick and mortar store, one of few catering to the niche market of mobile home owners. After recognizing the lack of online shopping options within the industry, we realized it was time to expand the operation into the world of e-commerce. Driven to make products of this specialized market available to even more home owners: MobileHomePartsStore.com was launched. The website was designed to create the ultimate shopping experience: user-friendly navigation, detailed product photos, project tips, installation guides and interactive elements to enhance online shopping. Mobile Home Parts Store launched its online store with another goal in mindto deliver exceptional customer service. At MHPS we understand exactly what parts and supplies you need for all your mobile home improvement projects. In fact, 97 percent of our customers say they're pleased doing business with us! We are more than happy to accommodate our shoppers, so as you look around our site, if you can't find what you're looking forcall us, and we'll try to find it for you! We are home of the largest selection of competitively priced mobile home improvement products available on the internet.
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Phone: (910) 277-7202

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amex, discover, master card, paypal, visa
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anonymous

05/11/2011

Provided by Superpages
Overall

Good product selection but EXTREMELY poor customer service / support. My mobile home door was kicked in by a vandal while I was out of town. I am on the road most days of the week. The door hinges were bent and new ones were needed. I ordered them on-line and incorrectly asked for "two day" shipping when "next day" was required to get the hinges to me on a day I would be able to do the repair. The order was placed after hours so I called them at 8:30am CST the next morning. I thought it would be a simple matter to change the shipping method to "next day". Boy, was I wrong. Seems that the owner is the only one that can "run" a credit card for payment and he/she only does this once a day. Since it had already been done for the day, my order could not be changed because the additional shipping charge could not be billed. They offered to cancel the order saying I could then re-enter my order on-line with next day shipping and the credit card could be billed by the computer at tha

Details

Phone: (888) 277-7220

Address: 15860 Scotland High Rd, Laurinburg, NC 28352

Website: http://mobilehomepartsstore.com

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