Metro PCS

I had the most uneventful experience at MetroPCS store on July 23rd Saturday, 2016 3:00-3:30pm. It was the corporate store at 26720 Southfield Road, Lathrup Village, MI 48076. I went in to port 2 numbers to get the Samsung Galaxy on5 for free. The manager a (black male 29yrs old, tall) told me that I can't port sideline because it's not an actual carrier, even though I had an account number and pin. I told him I've done it in the past with porting a google voice number. He told me "People thinking they were outsmarting us by doing that". Wow!!! So I decided to just port my page plus cellular number and just get the one phone. The guy that was helping me was a Tall Black Male 35-40yrs of age. He told me I had to buy an accessory to purchase the phone. I told him show me a piece of paper or something that says that, because none of the signs said that, which I knew he was lying. So I said let me talk to the manager, he said that he would be with me once he'd finish his lunch. Wow!!! So I left the store and didn't purchase the phones. However I did go to another store and they ported both my numbers for me. These 2 guys should not be working in a MetroPCS store dealing with customers, they both should be fired. How do you treat a customer like that? Maybe because I was white and they were being racist. I want someone from MetroPCS to do something about this asap!!!!

I had the most uneventful experience at MetroPCS store on July 23rd Saturday, 2016 3:00-3:30pm. It was the corporate store at 26720 Southfield Road, Lathrup Village, MI 48076. I went in to port 2 numbers to get the Samsung Galaxy on5 for free. The manager a (black male 29yrs old, tall) told me that I can't port sideline because it's not an actual carrier, even though I had an account number and pin. I told him I've done it in the past with porting a google voice number. He told me "People thinking they were outsmarting us by doing that". Wow!!! So I decided to just port my page plus cellular number and just get the one phone. The guy that was helping me was a Tall Black Male 35-40yrs of age. He told me I had to buy an accessory to purchase the phone. I told him show me a piece of paper or something that says that, because none of the signs said that, which I knew he was lying. So I said let me talk to the manager, he said that he would be with me once he'd finish his lunch. Wow!!! So I left the store and didn't purchase the phones. However I did go to another store and they ported both my numbers for me. These 2 guys should not be working in a MetroPCS store dealing with customers, they both should be fired. How do you treat a customer like that? Maybe because I was white and they were being racist. I want someone from MetroPCS to do something about this asap!!!!