One Nevada Credit Union

Granted, it is usually pretty crowded when you go into this branch, but that's because they take care of their members. Wayne is great to work with.

If you value your money and sanity you should avoid doing business with this bank at all costs.



Reason:



I have banked with One Nevada for several years and this is the final straw. They have truly convinced me that they do not value customers and do not understand that it is we the people who keep them in business. Here is my scenario: A day or so ago I deposited a check from my wifes account in the amount of 300 or so dollars. I have done this on several occasions from wifes account, same account, same bank. (also, I have direct deposit from my company into this dreadul establishment. So there really is not musch risk here I would think) However, for some unkown reason they put an extneded hold on this check for 10 days simply citing me they can do this at any time they want. This could not happen at a worst time. I am currently travelling out of states as I do for work, now have no gas, no room, and no food. Ouch! I tried to expain this to the superviser, she could care less, again citnig that they can do this type of thing to any one at any time. Now I ask you who read this. Is this an establishment that you want to be associated to? Do yourselves a favor, anyone who is considering using this bank ask yourself is this how I want to be treated?



Here is the latest in this sorry saga

This bank put a hold on a personal check from another account that I to had deposited to this bank on several occasions. When I called in to ask what was going on they told me that I had to send proof that other bank has cleared this check. This sounds ridiculous to me and extremely offensive. I am certain with all the technology out there in this day and age they knew the moment it cleared. What was trully torubling about this is that a woman named Rachael who apparently is the call center supervisor told me the first time I called that the other bank stated to them that the check was no good. After hearing this I was extremely concerned and immediatly checked other account and confirmed all was indeed "good". (I even called my banker at this other establishment and they imformed me there was no such transaction between these two banks) The second time I called Rachael at nevada Federal, she changed her story to say that it was not the other bank but was the federal reserve that told them to place a hold on this check. Huh???

I am wondering how many others have had this torubling experience the One Nevada Federal Credit Union. I am truly considering a class action or in the very least starting a blog of some sort so people can sound off and possibly be heard by urchines of this ilk.