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Email
BBB Rating
A+
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Extra Phones

Phone: (702) 456-0233

Services/Products
Batteries
Brands
Raybestos
Payment method
discover, visa, cash, check, debit, amex, mastercard
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Reviews

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MA
Misty A.

02/09/2021

Overall
Expertise
Professionalism
Promptness

Love working with Freddy. Some times mistakes are made in the back but he always makes sure we are taken care of.

suedegrrl8

01/12/2009

Overall
THE WORST EXPERIENCE EVER!!!!!!

I took my car here because the dealership had a two week wait to have my car looked at and the engine light was on. I saw that Master Transmission was a AAA repair center so I felt comfortable taking my car here (especially since it was guaranteed). They misdiagnosed my problem saying I had to buy a new transmission which I did stupidly and it made it home only to have the same problem the next day with the engine light. I had to take it back to them repeatedly (between 4 and 5 times) for them to just do quick fixes instead of correct the real problem which they then said was electrical.



I felt that they were just doing patch jobs to honor the AAA service guarantee which lasts a year. They also told me that they would refund my rental car expenses since it was their fault that I had to keep coming in but then would never get back to me with the reimbursement. This was the worst experience ever. I actually had to trade in my car because I never knew when the engine light was going to come back on and it was stressing me out (6+ months of this).

Details

Phone: (702) 456-0231

Address: 4275 Boulder Hwy, Las Vegas, NV 89121

Website: http://masterautorepairlv.com

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