Magic Wash Laundromat

Provided by YP.com Posted by dinellwhittier on 01/29/2011

The reviews I read were all good...but, they're old. And, are no longer accurate. On the morning I was there, out of the 5 people there 2 of use had problems with the machines here. There was a women using 2 washers, waiting for them to finish...standing in front of them, watching them the entire cycle. She saw the washing time minutes drop from 11 minutes down to 6 minutes left. she was pissed they were cheating her of 5 minutes of washing time...leaving her clothes not as clean as they should've been. Sounds like rigging and ripping customers off!



My problem was with the dryers not drying my clothes completely. I like my things very dry so, I split my things into half loads per dryer. And, 10 dryers and, $15 later...finally, running out of money...i had to leave with ALL of my things still DAMP! And, the attendant could do nothing about it but, make excuses for it..."that it never happened before" and, "I was the only one to ever have this problem" and, the owner was an idiot and more than rude...both lacking any customer service or people skills. I have both skills as, I'm in customer service and sales.



I'd say they were short sighted...and, my suggestion to them would be to think!!! It's simple and easy...the dryer lint traps need to be cleaned several times during the day, between uses and often. If, they had been my clothes would have gotten completely dry.



To Magic Wash: thank you for nothing...except for wasting my money. DMW