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05/23/2011
GREAT service, I can't stress that enough. Our salesperson was Ryan, and he was incredibly helpful. I like to think I'm well-versed in fireworks, being a self-proclaimed pyro, but Ryan was able to tell me, IN DETAIL, the effects of each product, and helped guide me to the effects I was looking for. And the great thing was that he wasn't just reciting the info on the packaging; he KNEW what he was talking about, and had actually USED all the fireworks I was asking about. I will DEFINITELY be a return customer, and will always ask for Ryan. If I were to really try hard to come up with a complaint, it would be that the selection in-store didn't have every single item I was looking for. But again, it would be a MINOR complaint. GREAT selection, but I tend to be picky. The service I received FAR outweighed the lack of every single item listed in the catalog. By the way, the prices in-store were cheaper than online listed prices, which is a rarity in today's retail world. Overall, I would give this place of busines a GREAT rating, based not only the products offered, but SIGNIFICANTLY influenced by the service Ryan provided. They hire good people, and THAT is why they are successful. I'll be back soon for the post-4th specials! :) GREAT JIOB Bigfireworks! :)
Details
Phone: (517) 482-3765
Address: 901 N Larch St, Lansing, MI 48906
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