A S K Pet Spa & Hotel

What a nightmare for our Thanksgiving family vacation! With our car packed and heading out of town for the week we where met by a grumpy man yelling at us about leaving our dog and not following procedures! We felt uncomfortable but not sure what we could do at this point. We decided to cut our trip short and return before the weekend to pick up our dog. We drove 8 hours to pick up our dog early so he did not have to stay another weekend. We where 5 minutes late and tried calling earlier in the day. No answer and no one bothered to return my call. We arrived to the door locked and the lady would not answer. We did see the groomer and the owner just looking at us from inside. After knocking and knocking she threw the door open to tell us we created a hassle by picking up early. We where happy to paid in full for the entire week even though we picked up our dog 2 days early. She continued to yell at us and tell us our dog is not wanted there ever again! If they yell at customers like this then what are they doing to the dogs? Horrible customer service and would never leave my dog at A.S.K. Pet Spa again!