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MW
Michael W.

11/12/2016

Overall
Expertise
Professionalism
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I purchased a vehicle on 911 from this company and I get to see my tags registration title or any other information went by the business no longer at that location no information on how to get in touch with anyone if anyone knows it will be greatly appreciate it definitely going to look into it take to DPS office as well as my lawyers office do not buy car from this place by no means

NL
Nikki L.

05/24/2016

Overall
Expertise
Professionalism
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THIS PLACE IS SUCH A RIP OFF ME AND MY HUSBAND PURCHASHED A CAR IN FEB 17TH OF THIS YEAR PAID TTL BUT YET TO GET THEM IVE SPOKE WITH MARK,MARLON,BISHOP,VINCENT THESE GUYS ARE RIP OFFS DO NOT PURCHASE ANYYYYYTHING FROM THEM.GOD DON'T LIKE UGLY AND ANIT TO FOND OF PRETTY I PRAY I LIVE TO SEE THEM GET TOOK DOWN THEY ARE TERRIBLE.THEY WANT EVEN ANSWER THE PHONES VERY UNPROFESSIONAL VERY������������

AW
Alexandria W.

05/23/2016

Overall

Terrible company. Highly unprofessional. Bought a car from them a month ago, wrecked it 10 days after purchasing the vehicle. Needed the title so I could get the insurance check. Mark, the salesman, has given me the runaround for weeks now, saying he will get the title filed immediately, but has yet to do so. Now he won't answer my calls or text. Can't locate a manager or owner.

CG
Candace G.

04/13/2016

Overall

DO NOT BUY ANYTHING FROM THESE PEOPLE!! I've BEEN GETTING THE RUN AROUND OVER A MONTH NOW FOR MY TAGS. NO ONE INFORMED ME OF NEEDING AN INSPECTION UNTIL AFTER ALMOST 3 MONTHS OF HAVING THE CAR AND CALLING AND TEXTING THEM REGARDING TAGS! EVERYBODY YOU TALK TO TELLS YOU SOEMTHING DIFFERENT AND THEY LIE TO YOUR FACE!! I RANDOMLY POPPED UP TO SEE WHAT WAS GOING ON WITH MY TAGS AND VINCENT, GOT ON THE PHONE AS IF HE WAS REALLY TRYING TO FIND OUT INFORMATION BY CHASTIZING WHOMEVER WAS ON THE OTHER END....I JUST STOOD THERE AND LOOKED AT HIM.....WHY? HE WAS NEVER TALKING TO ANYONE...I HEARD THE VOICEMAIL PLAYING IN THE BACKGROUND AND HE STOOD IN MY FACE AND LIED AND SAID THAT HE WAS ACTUALLY TALKING TO SOMEONE!!! SERIOUSLY DUDE!! I STILL HAVEN'T GOTTEN ANYTHING!!! DO NOT PURCHASE A VEHICLE FROM THIS PALCE. YOU WILL REGRET IT!! A SIMPLE PROCESS MADE OUT TO BE SOOOOO DIFFICULT FROM PEOPLE THAT DON'T KNOW HOW TO RUN A LEGIT BUSINESS!!

AV
Anna V.

08/04/2015

Overall

This place is a rip-off Warning do not buy anything from them crooks. They won't inspect vehicle or will not register it but they will charge you for it!!!

JT
Jean T.

06/03/2015

Overall

The verdict on this place is in consideration.... I'll let ya'll know!!

Details

Phone: (972) 227-1913

Address: 103 Industrial St, Lancaster, TX 75134

Website: http://americanautoplazausa.com

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