Perfect Weddings

I went to Perfect Weddings to find a Wedding Dress for myself along with picking out a reception dress and dresses for my two bridesmaids. I was unable to find a dress that was in my price range that I like but the dresses there were very nice.

I ended up just purchasing a reception dress that was the same style as my bridesmaids dress but in white. The dresses came in and they are wonderful.

The consultants at the store are very helpful and I really had a positive experience with them.



Why I gave this shop one star rating is not because of the dress quality or the service that was given to me and my bridesmaids by the consultants.



The problem is purely and 110% the manager/owner. This woman has no customer service skills. She treats her staff horribly and talked to them so inappropriately in front of me, my mother & my whole wedding party. Not only is that bad but on many occasions she rolled her eyes at my mother, one of my bridesmaids and I & talked to us in the same demining manner as she acted toward her staff when we asked questions.



I am a very simply person and asked very little of someone other then respect. The average person gets married once and this is not how I pictured my experience being.



One more concern is if you purchase a bra at this store make sure that it fit correctly. There are no exchanges or refunds on their bras. I had purchased my bra here cause I figured it would work correctly with my other dress and also was assure that it appeared that it fit correctly and would work with my other dress. I was wrong and now I am stuck with a bra I wore for an hour and was told that wouldn't work and was extremely uncomfortable. I called the shop and the manager could care less that the bra didn't work no matter the problem. (This is in a sense my fault cause I DIDN'T read what my mother signed when purchasing it. Although I have NEVER purchased a bra that had a clause that you cannot return it if I didn't fit correctly)

I went into perfect weddings in october originally to buy my dress was treated wonderfully, Finally ordered the dress in November. Well when the dress came in the OWNER herself happened to be behind the counter when i walked in and she was the most rude person I have ever encountered. She acted as though I was an inconvience just because I wanted to look at their selection of Bridal shoes before trying on my dress(which it says to show up 30 minutes early on their paper they send you in the mail to tell you your dress is in instead of calling you, so that you can look at their shoes if you have not already purchased yours. ) The owner was very rude and hasty to me and she just sat on her rearend behind the counter staring at me like I was a child and it was a terrible experience for a bride who was going to look at her dress for the first time since she ordered it. I felt as though I was just money in her pocket because the dress had already been helf paid for, I had planned to pay the final total while I was there. Had I not only had 45 days until my wedding I would have demanded my money back and thrown the dress in her face. I do not recommend that you go to this shop if you want the true bridal experience, it is nothing but a huge let down.