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04/11/2018
I was brought the wrong food, no complaints. I waited for an hour for my food, no complaints. I ordered two soups that never came, but I finally got my mains so I let it go. My food had hairs in it, no complaints. I asked for a bill, and i gave the waiter my CC right away (at this point i just wanted to leave). Another waitress comes back with two bills: one is the bill that they brought me originally, that was brought to me by accident was charged to my CC and then refunded when they realized that they made a mistake(no apology for that), and the other bill was my actual bill that had the two soups that i never got. I told the waitress i never got those soups, she says that she is not my server and that I would have to take it up with him. She calls him. The wrong guy comes, and says he doesn't know. Now is when I ask for the manager, not to complain, I don't need any freebies. I just don't want to be charged for the soups that I didn't get and I want to leave. The manager came and refunded me the invisible soups. Then, one server who came to collect some plates was making comments at my sister and was laughing extremely loud and spitting facing the table and using foul language. He was holding some garbage in his hand when he came to collect the plates, he put it down on my table to lift the plates and reorganize his hands. He walked away with my plates and left his garbage on my table. Real bozo. I have never seen something like that in my life. My brother gets up and goes to the manager to tell him what happened. The manager says I'm sorry, and does not even ask who it was that did that. He really could not care less to know.
Details
Phone: (732) 534-6000
Address: 399 Monmouth Ave, Lakewood, NJ 08701
Website: http://www.entreerestaurant.com
More Info
- Price Range
- $$$$
- AKA
Entree
Entree Entree
- Other Link
- Categories
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