Massa MM

Bought vehicle from Massa and month later a head gasket was cracked and destroyed entire coolant system. I was hesitant to buy the car because engine was abnormally loud and i said i was uncomfortable buying it because i was afraid of a blown/cracked gasket. They assured me it was fine and just an engine mount issue. They kept vehicle overnight and "repaired" it because i said i wouldnt buy it with the noise. The following day the engine still made some noise but wasnt as bad. Reluctantly I decided to trust them.



A month after buying the car I have been broke down 16 times. Spent countless amounts of money on fluids and repairs. $700 for cracked head fix. $400 for entire coolant and temp sensor fix (which by the way had a recall and was used by "prior owner" but never actually replaced. they just got the cost reimbursment). Coolant system broke down again 3 weeks later and that was another $300. Ive spent probably $500 in home remedies and fluids just to make it to auto shop.



Coolant system broke down a 3rd time 3 weeks ago and i paid a friend of friend to fix it. 



last week an oil pressure light came on and i was on side of road. Now car will not accelerate past 20mph on any sort of incline and when stopped makes the loudest noise ive ever heard come out of a car. It is embarassing.



Lemon Laws do not cover used vehicles or vehicles sold "as is". However there are consumer laws that I can use both state and federal that only require that the dealer verbally mislead you and failed to provide history of vehicle , even if you didnt ask for it. In colorado they are required to without inquiry. 



On top of all of this. Massa had the audacity to remotely shut car off due to a minor Insurance descrepency (deductable on our insurance was one tier from massas required deductable).



Massa Auto Pawn & SalesCar Dealership



3.5 stars · 120 likes

Bought vehicle from Massa and month later a head gasket was cracked and destroyed entire coolant system. I was hesitant to buy the car because engine was abnormally loud and i said i was uncomfortable buying it because i was afraid of a blown/cracked gasket. They assured me it was fine and just an engine mount issue. They kept vehicle overnight and "repaired" it because i said i wouldnt buy it with the noise. The following day the engine still made some noise but wasnt as bad. Reluctantly I decided to trust them.



A month after buying the car I have been broke down 16 times. Spent countless amounts of money on fluids and repairs. $700 for cracked head fix. $400 for entire coolant and temp sensor fix (which by the way had a recall and was used by "prior owner" but never actually replaced. they just got the cost reimbursment). Coolant system broke down again 3 weeks later and that was another $300. Ive spent probably $500 in home remedies and fluids just to make it to auto shop.



Coolant system broke down a 3rd time 3 weeks ago and i paid a friend of friend to fix it. 



last week an oil pressure light came on and i was on side of road. Now car will not accelerate past 20mph on any sort of incline and when stopped makes the loudest noise ive ever heard come out of a car. It is embarassing.



Lemon Laws do not cover used vehicles or vehicles sold "as is". However there are consumer laws that I can use both state and federal that only require that the dealer verbally mislead you and failed to provide history of vehicle , even if you didnt ask for it. In colorado they are required to without inquiry. 



On top of all of this. Massa had the audacity to remotely shut car off due to a minor Insurance descrepency (deductable on our insurance was one tier from massas required deductable)