Xpresscare at Lakeland Highlands

I would NEVER recommend Watson Clinic after multiple bad experiences my wife and I have had with them. I gave them a second chance after hearing mostly positive experiences from friends.



I scheduled an appointment at their dermatology office to remove a few warts that were bothersome. After multiple treatments and 3 months later, I get a surprise bill claiming I owe $111 for the FIRST visit. I call Watson Clinic and they claim my insurance Company only covered part of the bill and I am responsible for the rest. That was fine, except I was never told to expect a second bill 3 MONTHS LATER! Now I owe Watson Clinic $444 (which I probably won’t receive the other 3 bills for another 2-3 months) and they are unwilling to work with me. If I knew about the extra charges I am supposedly responsible for, I would have paid the $111 for the first appointment and cancelled any further appointments. But since they waited 3 months to send me a bill and never informed me that I owed anything beyond my co-pay, I have no choice but to pay.



I have never done business with a company with such shady business practices. They try to blame the delay on the insurance company but my insurance company paid their part less than a month after the services were rendered. My wife and I will NEVER use Watson Clinic again. We are both in our 20’s so they have missed out on a lifetime customer and I will do everything in my power to make sure no one else gets blindsided by their corrupt billing department.